Buy it now price changes during draft

[yousaveagain]

Not sure if anyone else is having problems with the mobile app changing their draft price but I noticed yesterday and it was worth a look. Going back a couple of days my pricing was way off. I make my drafts on my desktop computer filling everything in including the price then I take photos through my phone app on the drafts. I usually take the photos and white out the background then post. But today I just so happened to notice after my post the price was way off the original price I put in when I made a draft. I had to go in and manually edit all listings for the last 2 days to fix prices. This is crazy. Is anyone else having this issue?

[wastingtime101]

Every time I've seen this problem reported we've discovered the seller is using an outdated version of the app - often using a phone that's old and cannot support the latest version of the app.

Old versions of the app are prone to numerous issues, including the one you're describing @yousaveagain . 

Does this apply to you or are you using a newer phone with the most recent version of the app?

[yousaveagain]

I am on the latest version 6.150.0.3 I think. I am on a Iphone 12

[wastingtime101]

I just read another seller @brianr64 posted the same problem (link).

Hi elizabeth@ebay - can you check if this is a known issue with the mobile apps team?

[brianr64]

For what is is worth, I have an iPhone 13 and always update to latest IOS and ebay app is set for background refresh for updates.  Current version is 6.150.0.3.  I draft on PC exclusively and list from phone exclusively.  Have noticed the price changing behavior over last 24 hours.  Only a few listings impacted thus far, but did cause one of my items to sell 50% below desired list price.

[coloboutique]

This keeps happening to me too!  

[adara_enterprises]

Happening to me as well. Running 6.150.0.3. The app keeps lowering my price to the average sell rate

[yousaveagain]

Just an update. Listed again today and the price change was still happening 

[wastingtime101]

Can you advise @mobile_feedback ?

[brianr64]

Still happening to me as well.  Drafted two items on desktop at 44.95 and 26.95.  Went to phone to attach pictures.   Attached the pictures and went down to pricing where the price was still reflected properly....until....I went into the pricing options and then it auto adjusted to the eBay recommended price which is almost never accurate for used clothing.  $44.95 actually went up to $47.95 and $26.95 one dropped to $15.77.  I had to manually change them back to my desired price and then listed.  Went to desktop and confirmed that my price actually stuck.   So in summary, I literally saw the price change right in front of my own two eyes by opening the pricing options in the mobile app.   As previously noted, I am on the iPhone 13 and current version of eBay app (6.150.0.3)...to technology on my side does not explain this "glitch".  Given that the most current mobile version release just happened in the past week, it seams this "glitch" is directly related to the newest release.  Ebay??????

[wastingtime101]

Reminder: eBay app has a shake to report feature. Physically shake your phone while the app is open and you can submit feedback explaining this pricing problem. The more people reporting, the more likely eBay is to take notice and do something to fix it in the next app update.

[brianr64]

You'd think eBay would have some incentive to fix this particular issue a bit quicker since it actually costing them money when sales prices go down.   Less final value fees.  I'm guessing I am not the only seller that had item sell at a lower than desired price before I caught this issue...

[bamorris]

latest iphone and latest version of the app.

the price changes from what I've set it at to the "median" price suggested by ebay.