06-23-2020 11:58 AM
I use the eBay app consistently to post my items for sale. For months now, it has difficulty in attaching images from my phone onto the listing. It will only give blank boxes. Before it would show images then provide the status bar to show its upload status, now just blank and no status leaving you with no clue if it was going to load. Sometimes, I mean barely, it may load a picture but 98% it won't load. Tried clearing cache, data, reloading of the eBay app, deleting my own apps that I thought may affect it, clearing cache of my gallery, nothing. This has gone on and I can't make it work. Whatever version, it won't work properly so it takes me forever to list one item when I used to post several items in a day. The other way I do is use the browser and go to ebay. com instead of the app. Don't know what else to do.
06-23-2020 12:11 PM
What version of the app are you using?
Are you using a VPN?
Any difference between using wifi vs cellular, or using a different network entirely?
06-24-2020 08:46 AM
Thanks for the report. We are looking into this, can you let us know what kind of phone/tablet you are using and what version of the android OS is installed. This will help us narrow it down.
Thanks