cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App thinks my iPad clock is set incorrectly

I’m using the eBay app version 5.28.1 on my iPad Pro 10.5” on iOS 12.1.4. 

 

The first time each day that I open the eBay app, I get this error message 

 

52D76E01-D54B-44CC-9DA9-D19326CFBE05.jpeg

 

My date and time and location are correct and I’ve tried uninstalling and reinstalling the app and that didn’t fix it. The only thing I can guess at is that I’m right in the edge of the Central/Eastern time zone line and my physical location is in Central, but my ISP location traces to Eastern. I’m not getting this problem on my phone in general (my time is correct) or any other app. 

Message 1 of 3
latest reply
2 REPLIES 2

App thinks my iPad clock is set incorrectly


@rainbowsunshine7 wrote:

I’m using the eBay app version 5.28.1 on my iPad Pro 10.5” on iOS 12.1.4. 

 

The first time each day that I open the eBay app, I get this error message 

 

52D76E01-D54B-44CC-9DA9-D19326CFBE05.jpeg

 

My date and time and location are correct and I’ve tried uninstalling and reinstalling the app and that didn’t fix it. The only thing I can guess at is that I’m right in the edge of the Central/Eastern time zone line and my physical location is in Central, but my ISP location traces to Eastern. I’m not getting this problem on my phone in general (my time is correct) or any other app. 


Thanks for the report. We are looking into this.

Message 2 of 3
latest reply

App thinks my iPad clock is set incorrectly

I am seeing the same error/issue on my iPhone 8 plus with 12.1.4.  Is there a fix yet?

Message 3 of 3
latest reply