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App not loading lists

App not loading lists in iPhone X 

watch, sold, feedback all don’t load, been going on for weeks now 

Message 1 of 9
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8 REPLIES 8

Re: App not loading lists

@nuffspek1974

 

Thank you for the report are you using any VPN or proxy on your connection? Do you have a screenshot of the app not loading?

 

Thanks

Message 2 of 9
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Re: App not loading lists

I have iPhone 5s iOS 10.3.3
Feedback profiles don't load!
Message 3 of 9
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Re: App not loading lists

@ready-sim.eu

 

Please force quit the app and let us know if that solves the issue.

Message 4 of 9
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Re: App not loading lists

App not loading properly for weeks here on iPhone 7s.CDBCABA6-4E8D-4779-B533-B8DA758AA555.png

 

FC53B46B-276E-412B-9022-4BB2BABB0A04.png

 

A469A2F8-D6D1-4C55-B02F-179A80D7DCE0.png

 

Message 5 of 9
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Re: App not loading lists

Works indeed, but not so convenient 

Message 6 of 9
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Re: App not loading lists

@ready-sim.eu @elementalorgone

 

Good to know force quit fixes it. Do you notice that this happens once the app has been in the background for some time? Are you switching networks from cellular to wifi or wifi to wifi.

 

Thank you

Message 7 of 9
latest reply

Re: App not loading lists

@nuffspek1974 @ready-sim.eu @elementalorgone

 

We are trying to track down what is causing this issue. Do you happen to have an approximate date and time this last happened to you? This will help us narrow down when and where to look.

 

Thank you

Message 8 of 9
latest reply

Re: App not loading lists

When for a several time running in the background, I get the issue 

Message 9 of 9
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