Android app selling update

[mobile_feedback]

We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you.

Thank you

[country4020]

Having issues with this update

-can not select good tell cancelled, it will only go up to a 30 day listing. (I have to go to a desktop to select good tel cancelled)

-can not change payment options other the default payment option.

Thanks

Josh

[luveyes1214]

well just so you know when the 30 days comes anyways the good to cancel ones I guess now get relisted as 30 days, cause I have to relist tons of mine..mine are ending ..and if you revise a listing on your phone its changing the good to cancel to 30 days and if you relist on your phone it will change the good to cancel ones to 30 days..its all crazy

[a-star-buy]

Welcome to the club 😞

[Anonymous]

PLEASE can you stop automatically adding best offer to all of my listings!!! It should be up to myself, and myself only if I choose to add a best offer. This app has become far too dictatory. You say you're trying to encourage sellers but with this latest update you've done nothing but alienate us! And now after yesterday's update, I can't even manually remove the best offer from my listings!!! 

I never leave comments on forums for things like this, but after this horrendous update I just had to!!!

Not happy. 

[furrybabies**]

Photos not uploading
Having to keep restarting my tablet
Cannot click on listings
Offers being added to my listings
Postage options aren't there

This is really difficult for me as I cannot sell confidently atm

[mobile_feedback]

@furrybabies**

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@furrybabies** wrote:
Photos not uploading
Having to keep restarting my tablet
Cannot click on listings
Offers being added to my listings
Postage options aren't there

This is really difficult for me as I cannot sell confidently atm

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Can you please let us know which postage options are not showing. Are you having errors when uploading photos? Let us know.

[echoverse]

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@a-star-buy wrote:

One of the biggest downgraded thing about this new update is the inability to edit the item description in HTML as was possible since forever! Very disappointing and incredibly frustrating. Why on earth would this be removed?? 

Please sort it ASAP eBay!

Screenshot attached of the pop message

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Please restore the ability to use and edit HTML! The app doesn't support it anymore. The preview function went away, too. Why? Since this crazy update I'm unable to use any sort of formatting at all in listing descriptions. Because the app strips the formatting, the entire listing, which looks not-so-bad while being created, publishes with no line breaks or paragraphs. (If you would like to see a screenshot of how bad that looks, I'll provide one...) I can't imagine how horrible this is for anyone using their own designs! I insert only line breaks, fonts, viewport and links but now cannot use the most basic of code.

So the entire description needs to be edited using a PC, and if you're like me and don't have the time or for other reasons can't do that, good luck.

I started selling on eBay via the Android app because it was quick and easy, so I wish to do as much as possible via said app.

Don't you don't want the money you'll make when or (now if) something actually sells?

[greatdeals2love]

Hi,

I'm not getting notifications. The way I notice that I have a message , sell or offer is when I open the app. This is frustrating  buyers sends me messages and I'm not getting aware until I open my app. Also I see that there an offer option to send to buyers, which I don't have . Please help to fix . Thanks 

[scooby-doo2022]

I agree with every post read, what was ebay thinking with this new update!! There's a saying,  "if it's not broke don't fix it!!" Someone needs the sack at ebay!! 

Also why is someone at ebay poking there nose into my listings mid term and adjusting them to accept offers!! Hello I don't want that option as I would of used it already!! Watch list shown as last added not ending 1st!! 

I don't want a garage of car's shown,  tried several times to remove still showing!!

At the end of the day ebay please stop trying to control everything, that is NOT your call, without your sellers you have NO business, period!! So please listen and action what the sellers want and need!!

[luveyes1214]

sad thing is they dont care..this has been updated how long ago and they wont even respond to the sellers..I really dont think they're gonna fix it..as times goes buy you'll notice more issues, like if you have till canceled durations,  if you use your phone to list that's not an option,  so it sets it for 30 days and you have to relist it yourself..if its preowned you can put details like you could before on your phone, you pretty much need to use your computer for listing 

[mobile_feedback]

@luveyes1214

Can you please email us at androidhelp@ebay.com we have a solution to you not seeing good til canceled in the apps.

Thanks

[insylum]

I find in order to buy and sell anything, you have to go to the desktop.  And then to "classic site".  The script screws up a lot though, so you have to be really fast scrolling down to say, leave feedback.  Even then, many times clicking "feedback" will just take you to the modern site in your watched items list.  It's ok though, it's only our money on the line.  

[kws_closett]

These issues happen to me too. The new update is supposed to help us list an item in under a minute? That's the funniest thing I've heard all day. And the price suggestions are a joke. I list a brand new snap on screwdriver set for $174 and on the snap on website it is over $300 and eBay gives me their price suggestion of $20 ...they are comparing my snap on set to a Walmart set..... seriously? How the heck are we supposed to list in under a minute when I have trouble loading photos and I have to re enter my info in all the sections because what I type does not stick. I am not understanding why this is happening. I can't believe a company like eBay would change something that worked wonderfully to something that is so terrible. This is the absolute worst app I have downloaded on my phone. 

[upssob]

Takes me 4 minutes to do 1 listing. Each step in the listing process is met with some level of difficulty. I feel like this app is from the early 2000s.

[vintageclassiques]

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@mobile_feedback wrote:

We have recently updated the selling form for all sellers. We would like you to post any feedback you have with the new form here. We will be here to answer questions for you.

Thank you

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