08-28-2018 01:11 AM
I have been using the android app to list items for the past year and tonight it completely changed the way it looks. How do i get it to revert back the the normal listing way??
I found an image of what it used to look like. I really hope i can get it to switch back the the way it was.
08-28-2018 01:31 AM
Im trying to use this new version of the app and i hate it.
Now when i take a picture there are more steps then before which is a pain.
I have to goto desktop to change it to good till canceled, i see no option to change it from 30 days on the app.
Now i have to turn off best offer everytime it seems.
I hope i can get the old version back, this is a nightmare.
08-28-2018 05:30 AM
I called and they were no help, they said it was an app update and to reinstall the app. My app hasnt updated in a week and this happed last night.
Also i have a newer secondary account and i saw this new interface on my phone months ago when i logged into that account but as soon and i came back to my main account i got the old interface back on the same phone. This interface is linked to my account not to the app itself.
With this new interface to take a picture and crop rotate takes way too many steps compared to the old interface.
I cant set a duration of a listing, it will randomlly be either 30 day or good till canceled
I cant add a condition description to a used item.
I have to turn off best offer on every single listing.
So now i have to doa partial listing then goto my computer to fix all the problems, this is horrible.
The old interface was so much better, i have called, i have sent a pm to askebay at twitter and im asking here. I hope someone can help me. So far calling was a waste of time, im hoping for a solution from twitter or here..
I actually got a headache from using this new interface tonight.
08-28-2018 07:29 AM - edited 08-30-2018 06:36 PM
This is the new selling flow in the app and reinstalling will not switch it back. Thank you for providing this feedback about the new selling flow. We will send the feedback to the team about the steps it takes to crop and rotate your photos.
Thanks
08-28-2018 01:17 PM
Am i unable to get the previous version that worked so much better for me?
08-29-2018 06:48 PM
i have been trying to list an item for an hour with no luck. they have totally screwed up ebay.
08-30-2018 12:29 PM
08-30-2018 12:57 PM
08-30-2018 06:35 PM
@bidorbebid wrote:
L
Apologies that information was incorrect. The app should be showing you Good Til Cancled. When you only see 30 day options are you doing a sell similar or starting a new listing?