Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Resolved! What to do now?

A buyer bought 2 items from the same lot. The ad said:"Lot 2..." On her invoice it was clearly visible she paid for 2 items and there were 2 photos in the ad. Despite of that she claims I supposed to send her 4 items ( 2 from 2 lots) which is non-sen...

Promotional Advertising Required

I have been selling on eBay for over 30 years. I have seen all the changes and even worked for them for 5 years. With that said, I have never seen my sales go from $3000.00 per month, with 1,000,000 impressions, to $900.00 and 340,000 impressions. Wh...

Package arrived after buyer was refunded. How do I get paid?

I had to issue a refund to a buyer as USPS lost the item. I double checked the other day and it turns out the package was finally delivered, I would like to get paid as the buyer essentially got the product for free. This particular buyer left me neg...

Sold in the last hour.

Why is it when any of my items sells it says double what it should be in the last hour. Example...Sell two items and it say 4 items sold in the last hour. Not correct by any means.

Buyer who has left HUNDREDS of Negative Feedbacks

Buyer bought multiple items from me yesterday. I looked at his feedback left for others and he seems unhinged. He’s left what appears to be hundreds maybe thousands of negatives. Looks like more than half of the feedback he leaves is negatives. Some ...

Lost a paid for label page

I just paid for a label item was one pound clicked print it did not show up on screen or in my history and I've searched back an hour. Now it says item shipped and since it was not downloaded must I buy yet another label? Or is there some sort of rec...

Do many ask themselves why put in so much effort?

Added a listing with 22 images. All of the time & effort to make sure a seller can give as much detail as possible to the potential buyers. Potential buyers? Does not seem worth it at all when, after 5 days, no views. How many views will appear in a ...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

WORST PRODUCTION SINCE 2015

I have consistently done about $60,000 each year since I joined eBay in 2016. I've seen a few slow periods but always seemed to level out. THIS TIME - WHAT'S UP ? It's the worst. No sales at all. Few "Lookie Lou's" and it has been that way for months...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

If I don't pay for "promoted" is it being hidden?! Common item w/ZERO views 15 days later.

Isn't the huge cut Ebay takes out of the total sale supposed to cover the cost of using their platform? Why do they "suggest" ANOTHER NINE PERCENT for "promoting"....? And why do a lot of my items (that are reasonably common, say 10 are always listed...

They lie, they steal, they abandon

Rather than helping customers and assisting them, ebay is focused on doing whatever they can to squeeze every dime possible out of naive sellers and buyers. Even if it means lying and deceiving. It is a disgusting feeling to be taken advantage of by ...

my 100% POSITIVE FEEDBACK.

My account was restricted despite my 100% POSITIVE FEEDBACK.Can I open it?I sell digital products, so I cannot write a tracking number.I think it is closed because of this, please someone help me.

mentoring

I would really appreciate it if someone would mentor and look at my daughters ebay store. She is just getting started and is struggling to get sales. Thank you