01-06-2020 02:18 PM
I recently ordered a skar subwoofer. A ZVX-8. The seller had a 99% feedback. So I trusted him. I have not received my order yet, and the bad part is, I ordered as a guest. When I get my tracking email, it says to click the link, but the server cannot be found. http://vod.ebay.com/vod/FetchOrderDetails?ViewPaymentStatus&transid=&itemId=&gu=1 It was only 22.99, but I have the payment to prove it coming out of my account. Is there any way to either track the order, or ask for a return? The link does not work, so I am out of options at this point.
01-06-2020 03:11 PM
What was the estimated delivery date? You cant file a case until just past that.
01-06-2020 03:50 PM
That's the thing, I do not know the estimated delivery date because I never got a confirmation email. However my account was charged for the speaker
01-07-2020 07:28 AM
you can go to Paypal, the transaction will be there, and file an item not received case,you have six months there to file. Usually a buyer who used a guest acct can find the details of their transaction in the confirmation email, but since you didnt get one....
01-07-2020 01:07 PM
I tried to file a not received case. But you have to be logged in to do that. Thats all fine until it asks what product I haven't gotten that I ordered. And obviously I used guest to order the speaker. So I do not have an item to file a case on. Would it be better to call them this afternoon?
01-07-2020 01:53 PM
If you paid with Pay Pal, the transaction should be there and you can use it to file the claim.