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Order Not Recieved

I recently ordered a skar subwoofer. A ZVX-8. The seller had a 99% feedback. So I trusted him. I have not received my order yet, and the bad part is, I ordered as a guest. When I get my tracking email, it says to click the link, but the server cannot be found. http://vod.ebay.com/vod/FetchOrderDetails?ViewPaymentStatus&transid=&itemId=&gu=1 It was only 22.99, but I have the payment to prove it coming out of my account. Is there any way to either track the order, or ask for a return? The link does not work, so I am out of options at this point. 

Message 1 of 6
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5 REPLIES 5

Order Not Recieved

What was the estimated delivery date? You cant file a case until just past that.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 6
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Order Not Recieved

That's the thing, I do not know the estimated delivery date because I never got a confirmation email. However my account was charged for the speaker

Message 3 of 6
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Order Not Recieved

you can go to Paypal, the transaction will be there, and file an item not received case,you have six months there to file. Usually a buyer who used a guest acct can find the details of their transaction in the confirmation email, but since you didnt get one....



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 4 of 6
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Order Not Recieved

I tried to file a not received case. But you have to be logged in to do that. Thats all fine until it asks what product I haven't gotten that I ordered. And obviously I used guest to order the speaker. So I do not have an item to file a case on. Would it be better to call them this afternoon? 

Message 5 of 6
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Order Not Recieved

If you paid with Pay Pal, the transaction should be there and you can use it to file the claim.

Have a great day.
Message 6 of 6
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