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Case closed but not solved

I opened a case on items that I purchased and never received. The case was closed saying that the seller will refund me. But I did not receive the refund and the seller messaged me stating that he cannot give me the money back. 

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Case closed but not solved

Anonymous
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did you close the case? or did the seller provide a tracking number that showed delivered?
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Case closed but not solved


@mari8785 wrote:

I opened a case on items that I purchased and never received. The case was closed saying that the seller will refund me. But I did not receive the refund and the seller messaged me stating that he cannot give me the money back. 

 

Did the seller advise you to close the case for a refund? Bad move. Or if the seller provided tracking to indicate your items were delivered to your residence? If so, you get no refund.


 

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