So I bought a used msi 1080 gtx. I chose msi cause they will honor 2 hand buyers. So got the Gpu it worked great less then a week and then failed. I was playing fallout 4 and suddenly the game froze and crashed. I notice I had a message that the nvidia display driver kernel mode stopped responding. I thought well thats odd, tried to open fallout 4 again. as soon as it gets to the point where it trys to display video game crashes every time with the same error message. So I restart my computer and its still failing and now the drivers fail ramdonly on windows and firefox. it also displays artifacts on windows and firefox. I tried to trouble shoot this proplem before contacting the seller to make sure it wasnt anything on my end. I tried two different pci-e slots to see if that would change anything. It didnt. I tried using a driver cleaner to make sure it wasnt a driver proplem. didnt help. I tried to use different drivers versions didnt help. So I contacted the seller and he/she wasnt anyhelp. just offter to give me msi rma number. I told Him/her that I already tried talking with msi and found out the Gpu is a remanufactured gpu and only has a 2 year warranty and not the 3 year it normally comes with. warranty ened in august. I also mentioned to the seller that they didnt list the Gpu as remanufactured and I wish I had known that before hand. If I have known the warranty expired in august and the gpu was remanufactured would have never bought it.
So they basically say sorry cant help you. I even asked if I could exchange the Gpu for a other 1080 gtx got no reply on that and the seller is selling a other gtx 1080. So its obvous the seller doesnt want to help, he/she got my money.
I open a case to requst a return, had to wait until the 11th to ask ebay to set in. never heard anything else from the seller. so on the 11th at about 12:10 am I thought before I go to bed I better ask ebay to step in. couldnt find the botton anywhere to ask ebay to set in. I goolgle it and they said to go to the ebay resolution center. I do and I dont see my case listed. I fooled around for about an hour and gave up. It was very late and I needed to get to bed.
I thought well maybe its a bug and later in the moring I will beable to ask ebay to step in. So I wake up later that moring and see that the seller asked ebay to spet in and my case was closed. And now the case shows up in ebay resolution center but has a different reason to as why Im reqesting a return. originally I reqested a return cause the item wasnt working and was defective. Now then its listed item received wasnt what was on this listing? confused I call ebay up and ask whats going on, she said my original case was closed cause the seller ask ebay to step in. I told her how I tried to ask ebay to set in but was never given the option. and the seller ask before I was able to. ebay person didnt really say much about that. just now that they are going to look into it. I asked will it make any diffence if the seller ask ebay to step in besides the buyer? she said no, I asked are my pictures that I unloaded showing the artifacts I was getting on screen? she said yes they are still there. I said well you dont have to be an expert to tell thats not normal. she agreed. I asked if they had all the mesages with the steps I tryied to troubleshoot the gpu. she said yes. I felt pretty good then. though I had a solid case. But I get up today and the case was closed and ebay cant refund me.
But I requested a return and refund. I called ebay and asked why my case was close? ebay tech tells me since I tryed to troubleshoot buy removing the gpu and trying other slots, the ebay team deemd that I altered the gpu. If I didnt have 374$ on the line I would that that responce was hilarious. so by trying trouble shoot to make sure before emailing the seller to make absolutely sure I wasnt wasing his/ her time and it wasnt a proplem on my end has came back to bite in the butt..... And I can prove its not on my end my old rx 460 works fine in the computer.
Words along can not express how disapointed I am with ebay, so much for money back guarantee. Im definitetly not ever going to buy somthing that expsivese use from ebay again. And I really feel somthing fishy was going since I was never able to ask ebay to set in but the seller was.
Also found out for some reason I was checked out as a guest, I never told it to cheack me out as a guest. I did use the ebay mobil app. but ive used it many times before and was never cheak . So now the transation doesnt show up in my palpal account.
