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purchase limit pop up

Twice now I've gotten pop-ups saying I've reached a maximum for purchases when I haven't made any purchase yet. It's got me concerned that I've been hacked. 

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Re: purchase limit pop up


@hope4ya2 wrote:

Twice now I've gotten pop-ups saying I've reached a maximum for purchases when I haven't made any purchase yet. It's got me concerned that I've been hacked. 


Soundslike the sellers you are attemping to buy from have their buyer requirements set to block buyer that have made purchases already. You can ask the sellers if they can exempt you from the buyer requirements, Buy they are not required to.Untitled.png

 

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Re: purchase limit pop up

You've received 6 feedbacks from sellers within the last month. Someone has made purchases on your account.

 

ETA: And you've left 8 feedbacks for sellers within the last month.

albertabrightalberta
Volunteer Community Mentor

Message 2 of 9
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Re: purchase limit pop up

Are you trying to bid on multiple items from the same seller? Some sellers have blocks to prevent a buyer from buying 5 items or 7 items. The seller can set that block.  This is something done to prevent the seller from getting a bunch of negatives from the same buyer.   Ask the seller if there is such a block and ask him/her if they can take the block off so that you can buy more items.

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Re: purchase limit pop up


@hope4ya2 wrote:

Twice now I've gotten pop-ups saying I've reached a maximum for purchases when I haven't made any purchase yet. It's got me concerned that I've been hacked. 


Soundslike the sellers you are attemping to buy from have their buyer requirements set to block buyer that have made purchases already. You can ask the sellers if they can exempt you from the buyer requirements, Buy they are not required to.Untitled.png

 

Message 4 of 9
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Re: purchase limit pop up

I have that in a t-shirt! (I can explain it to you but I can’t understand it for you)

Message 5 of 9
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Re: purchase limit pop up

[Thanks for the visual. I messaged the seller but got no response. I haven't purchased from this specific seller previously. I was trying to buy 2 galvanized raised garden beds. The pop up said I already bought 10 or more items from the seller, which I haven't.]

Message 6 of 9
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Re: purchase limit pop up

[I haven't purchased anything from this particular seller. I tried to buy 2 items with the "buy it now" option. I don't know if you can see my response to booksdiva, but I'm positive I haven't purchased 10 or more items from this guy.]

Message 7 of 9
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Re: purchase limit pop up

[it is a billy madison moment.....no one is better for having read your comment....you get a zero helpful finger from me.]

 

Message 8 of 9
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Re: purchase limit pop up

Looking at your feedback from sellers, there is one seller that you bought 10 items from in the past 6 months. Could that be your seller in question?
If the seller is not responding, best to shop elsewhere. 

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