offers

[neil1821]

i placed an offer on an item whish wasn't to expire for 2 days and i asked a question about item.

the seller never responded about either and now item was sold.  

i am very upset as it was a gift for my granddaughter.  i sent a message to seller but i would like to post

about it on her site. 

[Anonymous]

Seller does not have to accept an offer if she received a better price thru auction or Buy It Now.  The seller is not obligated to respond to offers.  eBay adds offers to seller's listings automatically without the seller agreeing to it.  This seller probably was not interested in offers at all.  Look for the item again on eBay with a different seller.  I am sure you will find it.

[nobody*s_perfect]

An offer does not put a hold on the item. While your offer was active, the option for "Buy it now" at full price was still available to other members, and other members also could send offers to the seller.  When a seller receives an offer they can choose whether to accept, decline, counteroffer, or just ignore the offer and let it expire.

The only way to be sure that you got the item would be to immediately pay full price; making an offer leaves open the chance that the item will sell to somebody else while the offer is pending.

[aproudparent2010]

You didn't buy the item so you cannot post on her site.

Sellers are NOT obligated to respond to offers or even messages.

Move on and try to find the item from another seller.

[kathiec]

If it was to be a gift you should have hit the Buy it Now and purchased it. While you were attempting to negotiate a price someone else apparently did just that. That's the way Best Offer works. The seller did nothing wrong, and contacting them will make no difference.

[tigercatt-16]

If I wanted something that badly I would just do the “Buy It Now” option.

You’re upset at the wrong person since you had no claim to the item.

Apparently someone else was willing to either offer more than you did or buy it now for the price originally set.

This is a good learning opportunity.

I do hope you find something nice for your granddaughter!

[spark-chaser1]

Not to make light of your situation, online shopping is fraught with frustrations.

But- if you absolutely need an item, and within a certain time frame ,

DO NOT buy it online.

[house*of*paws]

Hi @neil1821 

I'm so sorry this happened ... but the seller did nothing wrong.

The seller had 48 hours to respond to your offer before it expired ... but they were allowed to accept a better offer during that time.  And any buyer was able to use the Buy It Now (BIN) option and pay full price for it.

If you really want an item ... you need to buy it while you have the opportunity.  

[sdb999]

Keep in mind, even if you select the Buy It Now option the seller doesn't have to sell it to you either.  Seller's can:

• Place fraudulent listings for items that don't exist. 
• Ignore Buy It Now offers. 
• Lie to you while quoting shipping/handling and deliver methods.
• Drag you along for weeks blaming eBay for "system problems"
• Sell it elsewhere when/if it suits them. 

eBay has no interest in policies to discourage unscrupulous sellers, AND if you think this is a "community" where feedback should be enough, you'd be wrong.  Buyers can't leave feedback until money actually changes hands.  Members should be able to leave feedback for any interaction with other members, buyers or sellers.  As it stands, there is absolutely no compelling reason for a seller to be honest.

[buyselljack2016]

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@sdb999 wrote:

Keep in mind, even if you select the Buy It Now option the seller doesn't have to sell it to you either.  Seller's can:

• Place fraudulent listings for items that don't exist. 
• Ignore Buy It Now offers. 
• Lie to you while quoting shipping/handling and deliver methods.
• Drag you along for weeks blaming eBay for "system problems"
• Sell it elsewhere when/if it suits them. 

eBay has no interest in policies to discourage unscrupulous sellers, AND if you think this is a "community" where feedback should be enough, you'd be wrong.  Buyers can't leave feedback until money actually changes hands.  Members should be able to leave feedback for any interaction with other members, buyers or sellers.  As it stands, there is absolutely no compelling reason for a seller to be honest.

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That is a seriously flawed concept.

I can just see it now.  Seller has an item worth $100 listed. Gets an offer for $28.50. Seller politely ignores such an offer. Numpty potential buyer is able to neg the seller for being unresponsive.

In the scenario presented by the OP in this thread, there is nothing dishonest in what the seller did. Seller may not have seen the offer. Seller may have seen the offer, and also as others posted, may have had a better offer, or a BIN................................................

Without a doubt, there are for sure, bad sellers out there, but willy-nilly leaving of feedback is not the solution.

[toybrats]

If you wanted the item that bad, why didn't you buy it?   The seller does NOT have to accept any offer.  The seller wanted X for his item and looks like they got it.  You should have paid X.   There is NOTHING for you to post.  Actually, if you were allowed to post , it would make YOU look bad for not buying an item that you really wanted and then you cry because it sold.    Sellers do NOT have to respond to offers. It's also possible that the seller was away or having a family emergency at the time that you made the offer. 

[house*of*paws]

>>. Buyers can't leave feedback until money actually changes hands.  Members should be able to leave feedback for any interaction with other members, buyers or sellers.  As it stands, there is absolutely no compelling reason for a seller to be honest.  <<

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@sdb999 

Have you considered the ramifications of buyers leaving false information … perhaps only because they didn’t understand the underlying process or policy?

Members used to be able to leave feedback for any other member (without being in a transaction) when eBay began.  It was stopped by popular demand because it didn’t work out very well.

[woodland_gnome]

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@neil1821 wrote:

i placed an offer on an item whish wasn't to expire for 2 days . . .

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That is not correct.   The 48 hours (or 24 or whatever it happens to be--eBay keeps changing the time) is a maximum time before expiration, not a guarantee that it will be open for 48 hours.  As otherwise explained in the responses an offer or counteroffer expires earlier than that time  if the listing ends or there is a bid on the auction for an auction format listing, whichever is earlier. 

[cards_coins_collectibles]

When I make offers on trading cards ebay typically tells me the offer will expire in 24 hours or tells me in 24 hours the seller did not respond what do you want to next etc etc.

However, I would not waste time with offers on something that obviously was very important to you and your grand child.  As a rule I don't even shop ebay for items I need to know are authentic, valuable or time sensitive as it's a losing scenario.

[sdb999]

I agree, buyers and sellers leaving false information is exactly what we have today.  False, being unsupported by messages to/from the parties involved, transaction history and shipping/tracking information.  There are probably other sources of documentation too, but you get the point, feedback/grievances should only be acted upon by eBay when supported.  That's not the case today, eBay  refuses to even allow a complaint (even with substantial documentation) simply because money didn't change hands.  With predictable results.