cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

no help on refund

cant get no help on item refund from seller

Message 1 of 4
latest reply
3 REPLIES 3

no help on refund

You give no information about your problem. Is this a remorse return? (doesn't fit, don't like the color, shouldn't have spend so much) or a problem with the item? Did you open a case with ebay?

Message 2 of 4
latest reply

no help on refund

@berduf0 

 

You didn't give much information.

What kind of help are you needing?

Have a great day.
Message 3 of 4
latest reply

no help on refund

You have 30 days from delivery to open a Claim with eBay's Money Back Guarantee.

The usual reasons are Item Not Received (INR) or Not As Described (NAD).

With an INR, the seller must prove delivery (not shipping, delivery).

With a NAD, the seller must provide return shipping and refund when the item is returned.

If the seller does not cooperate, eBay steps in and refunds you.

 

If more than 30 days have passed since delivery (or the last estimated date for delivery) eBay cannot help you.

Go to the credit card you actually paid with, and open a chargeback.

Message 4 of 4
latest reply