@luxurywatchoutlet,
eBay has to use an automated system that checks a tracking number for a delivered scan only, the rep entered it into the system causing you to lose the dispute. There is an option to file an appeal, but you will have to get the information needed from the shipping agency UPS? on their stationary. Because you are located in Germany or is it Bulgaria, the appeal process may be different than what we can use here in the U.S. where you posted your issue. So you may want to do an online search for "appealing an ebay decision for buyers (ebay.de)" the German site.
Go to a UPS shipping office, and bring proof of you being the recipient, eBay Order Details and Purchase History pages w/ the tracking number on it. If you used a phone/tablet etc. for the purchase bring that, or print copies of those pages if you used a computer.
At the store ask the clerk to compare the shipping label info address, package type/size/weight to the Order details info. They cannot give out specific information, but they can write a note on company stationary saying things like; the shipping label's address does not match yours, and if applicable that the package type/size/weight. doesn't match what you should have received.
The note needs to be signed and dated by the clerk and give the store#.
With that info you can file an appeal. When you do there will be a place to upload documentation, a clear photo or scan of the note. Appeals are looked at by real people and the info you provide will cause you to win. Do the search suggested above to find out how to file an appeal.
"I'm always hunting for good deals on watches and I came across a deal that was too good to be true ... It was listed from a brand new seller from Italy (I live in Germany and provided my German address).
I said to myself OK. If it is the real deal I will be OK. If it is a scammer I'm covered by eBay so nothing to worry about, right?"
You noticed the red flags before you bought, but ignored them. While occasionally you may run across a very good deal when shopping on ebay, in most cases they are scams. Because scammers are clever, and know how to beat ebay's Money Back Guarantee (MBG) policies, you cannot always count on it to prevent yourself from being scammed. You should weigh that fact before buying any too good to be true priced item in the future. Also be aware that if you file too many disputes through the MBG you may be limited or banned from using its protections.
The link you gave does not work with my server, you you may have to provide a screen shot of the tracking information, translated if possible.
"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
