eBay is splitting up checkout order without asking

[6zg3xb]

 I tried to buy $650 worth of stuff today using the 15% off everything coupon. When I went to checkout, ebay only let me checkout for about $400 of the items to "make it easier for me" they said. I was not given any option or choice. Note that the 15% off coupon can only be used on one transaction, so by splitting my shopping cart into two large transactions I wasn't able to take advantage of the full discount. What is the point of advertising up $100 off when you go to checkout, ebay won't let you pay for ALL your items using the coupon? 

[Anonymous]

---

@w0avm wrote:

Just made a few transactions today and it appears ebay is now splitting orders regardless of payment type used or accepted. Tested with CC, Paypal, Paypal Credit.

---

Hi @w0avm, I can refer you to my previous response in this thread to @spring_blossom17 for details on why this split may occur; I checked your recent transactions as well and see that a PayPal account was used, so this is why the purchases were split. If you missed out on any promotions/coupons, you can Contact Customer service to have this addressed.

[w0avm]

Yeah, I ended up finalizing them via that method as it didn't seem to matter which one is used. Slows down the checkout process IMHO.

[spring_blossom17]

Thank you! That explains the issue.

[jay8904]

you do know who owns paypal now right? ebay owns it

[ga-8370]

---

@jay8904 wrote:
you do know who owns paypal now right? ebay owns it

---

And did you also know that you're wrong, @jay8904?

[penguins_dont_fly]

---

@jay8904 wrote:
you do know who owns paypal now right? ebay owns it

---

@jay8904 

eBay and PayPal split in July 2015.

https://www.geekwire.com/2015/everything-you-need-to-know-about-ebay-and-paypals-split-and-how-it-im... 

[Anonymous]

I canceled my cart full of items also when they started splitting the order. Another missed sale. ebay should fix this problem.

[kh-ornesh]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thanks for understanding!