buyer canceling buy it now

[jessicamiller98]

Buyer canceled on buy it now and said her child did it.....

Seems they have all positive feedback as a buyer but not sure its true.

Was wondering how many times can I relist something and can i relist right away as soon as i cancel this order?  Before  I relisted soemthing I believe 3 times and was told I had to wait so many days to relist again.

Also, I see n the boards some people say to report them but I dont want negative feedback. I was thinking of canceling it and moving on. Just blocking them.

[castlemagicmemories]

---

@jessicamiller98wrote:

Buyer canceled on buy it now and said her child did it.....

Seems they have all positive feedback as a buyer but not sure its true.

Was wondering how many times can I relist something and can i relist right away as soon as i cancel this order?  Before  I relisted soemthing I believe 3 times and was told I had to wait so many days to relist again.

Also, I see n the boards some people say to report them but I dont want negative feedback. I was thinking of canceling it and moving on. Just blocking them.

---

If you have a message in your ebay messages that asks you to cancel from this buyer, you can cancel and use buyer's request as the reason and you will not get a defect from Ebay.  

If you are a new seller, you have a low limit of listings.  You might only be allowed to list ten items a month.  Check your seller dashboard to find out.

You can report them and they will never know.  So no negative feedback.  

Blocking them is a good idea so they can't do this to you again.

[jessicamiller98]

and how would i go about blocking someone?

[jessicamiller98]

Ok thank you.  How can I block them?

and also what would i report this as?

thank you new to this

[castlemagicmemories]

That's ok, no worries!

Go to site map, like you were coming to the Board, but choose sell, to the left of community.

Click on block buyer bidder in the middle column at the top.

Then click on add buyer bidder to your blocked bidder list.

A box will show next.  Type the user id in that box and hit submit at the bottom left.

A screen will show telling you that you have successfully added the id to your Blocker Bidder List.

Hope this helps.

[nowthatsjustducky]

Whether they are a good buyer or a bad buyers, as long as they only buy on that account, all buyers have perfect feedback.  It is absolutely impossible for buyers to have anything less than a 100% rating, so the feedback score as a buyer will not tell you anything about them.

The feedback they leave for seller on the other hand, can tell quite the interesting story at times, if you know what red flags to look for.

[littleguineapiggy]

---

@jessicamiller98wrote:

Buyer canceled on buy it now and said her child did it.....

Seems they have all positive feedback as a buyer but not sure its true.

Also, I see n the boards some people say to report them but I dont want negative feedback. I was thinking of canceling it and moving on. Just blocking them.

---

I've had this happen a few times and it was on clothing items for teens.  Just because the parents normally buy, doesn't mean their kids can't hop on, click log in where the user ID/email, and password are automatically saved, and go through the process.  

You can't get feedback on a purchase that never happened (if cancelled).  If you try to send the item anyway, you sure will get slammed with feedback, a return, etc.

[7606dennis]

Buyers may request a cancellation, but cannot actually cancel the transaction.  That must be done by the seller.  Your options are to cancel as requested or not to cancel and file a UID.

In this case, the buyer has given you probably the most overused excuse there is.  None the less, I would recommend accepting the request and cancelling as the buyer requested.  However, I would definitely put them on your BBL.

[buyselljack2016]

---

@littleguineapiggywrote:

---

I've had this happen a few times and it was on clothing items for teens.  Just because the parents normally buy, doesn't mean their kids can't hop on, click log in where the user ID/email, and password are automatically saved, and go through the process.  

You can't get feedback on a purchase that never happened (if cancelled).  If you try to send the item anyway, you sure will get slammed with feedback, a return, etc.

---

Wrong.   Feedback can be left.

feedback is only blocked when there is an UIP opened, and endended without payment.

[littleguineapiggy]

---

@buyselljack2016wrote:

---

@littleguineapiggywrote:

---

I've had this happen a few times and it was on clothing items for teens.  Just because the parents normally buy, doesn't mean their kids can't hop on, click log in where the user ID/email, and password are automatically saved, and go through the process.  

You can't get feedback on a purchase that never happened (if cancelled).  If you try to send the item anyway, you sure will get slammed with feedback, a return, etc.

---

Wrong.   Feedback can be left.

feedback is only blocked when there is an UIP opened, and endended without payment.

---

Ok, POSITIVE only can be left according to this link.  https://pages.ebay.com/help/sell/cancel-transaction-process.html.  Basically, the same thing considering the OP wanted to know if they could be left a negative.

[kitschy*loot]

You are incorrect. A seller can be left any type of feedback the buyer decides to leave on a cancelled transaction. I am a buyer only and have left a neutral once and a negative once when the seller cancelled for unpleasant reasons. 

[7606dennis]

---

@kitschy*lootwrote:

You are incorrect. A seller can be left any type of feedback the buyer decides to leave on a cancelled transaction. I am a buyer only and have left a neutral once and a negative once when the seller cancelled for unpleasant reasons. 

---

Actually, I believe that if a buyer requests the cancellation, they nor the seller are permitted to leave feedback.  Of course, I could be wrong.

[littleguineapiggy]

---

@kitschy*lootwrote:

You are incorrect. A seller can be left any type of feedback the buyer decides to leave on a cancelled transaction. I am a buyer only and have left a neutral once and a negative once when the seller cancelled for unpleasant reasons. 

---

No, you are incorrect.  look at the link I just posted which EXPLICITELY STATES that a buyer cannot leave anything other than a positive for a transaction THEY WISH TO CANCEL.  **bleep**.

[littleguineapiggy]

---

@kitschy*lootwrote:

You are incorrect. A seller can be left any type of feedback the buyer decides to leave on a cancelled transaction. I am a buyer only and have left a neutral once and a negative once when the seller cancelled for unpleasant reasons. 

---

https://pages.ebay.com/help/sell/cancel-transaction-process.html

I've included a screenshot from that same article.

[*eponymous*]

---

@littleguineapiggywrote:

---

@kitschy*lootwrote:

You are incorrect. A seller can be left any type of feedback the buyer decides to leave on a cancelled transaction. I am a buyer only and have left a neutral once and a negative once when the seller cancelled for unpleasant reasons. 

---

No, you are incorrect.  look at the link I just posted which EXPLICITELY STATES that a buyer cannot leave anything other than a positive for a transaction THEY WISH TO CANCEL.  **bleep**.

---

Blues on weekly chat have told us that buyers are allowed to both request a cancellation - and leave a neg. *shrug* that's what they tell us.