@toastythebaker,
The fake address/zip code scam has been around for quite awhile but has become more common since the start of the Pandemic. The scammers know eBay and other 3rd party online retail sites use an automated Item Not Received (INR) system to check tracking numbers for a Delivered scan, to decide INR cases when filed. They cannot check other label/tracking information due to privacy policies.
eBay does have an appeals process but you have to do some leg work to get a refund.
Go to your local Post Office, UPS or FedEx store and bring proof of you being the recipient, eBay Order Details and Purchase History pages w/ the tracking number on it. If you used a phone/tablet etc. for the purchase bring that, or print copies of those pages if you used a computer.
At the store ask the clerk to compare the shipping label info address, package type/size/weight to the Order details info. They cannot give out specific information, but they can write a note on company stationary saying things like; the shipping label's address does not match yours, and if applicable that the package type/size/weight. doesn't match what you should have received.
The note needs to be signed and dated by the clerk and give the store#.
With that info you can file an appeal. When you do there will be a place to upload documentation, a clear photo or scan of the note. Appeals are looked at by real people and the info you provide will cause you to win.
The link below tells you how to file an appeal.
https://www.ebay.com/help/buying/returns-refunds/appeal-ebays-decision-return-missing-item-buyers?id...
"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
