Most posters are great here, including yourself ,
@mistwomandancing wrote:
I think a lot of it is a failing attempt sometimes to continue to be patient with buyers who have obviously simply plunged into transacting business here with another complete stranger over the internet, and haven't bothered to read the policies that guide transactions here.. apparently at all.
Some are so lovely to answer, advise, guide, comfort, and give explanation to. They appreciate it. They thank those who have stepped in to give time to their problem. They understand. They learn. They are a pleasure to welcome aboard, and to look forward to perhaps doing business with in the future.
Those contrast with the uninformed and misinformed who come here angry, ranting and raving, argumentative and insistant, sometimes completely off the wall and absolutely refusing to take any responsibility for the mess they're in, and have created, and have drug their seller into as well. They are costly and damaging and uncaring. They want what they want, even when it isn't eBay policy, even when it isn't going to happen because they have made a mistake that can't be taken back, and very often.. when they are in the absolute wrong!
Exchange with buyers here covers a wide range, and the vast majority is not harsh, much of it is short and sweet, but not hurtful. But it often isn't molly-coddling either, so buyers who are *tender souls* may be expecting mother's enfolding arms of comfort, and they don't usually find that here.
As on all discussion boards, we're a wide range of personality types here from all walks of life and backgrounds. But overall, there's a fabulously great education from all of this for any who spend some time reading and considering everything that is said.
I sure don't see much hatin' on the buyers... many of them are going to continue on eBay and become US in a short while.
at patience but there are just a few that can give the boards a bad name. Giving people alternative solutions for mistakes they make is maybe worth the time rather than intimidating or saying na na na boo boo look what you did. Who knows how many bad buyers can be reformed just by educating them, especially the new ones. Then there are the buyers that are terrible on purpose. They are the hopeless ones.
