eBay

corncob · ‎12-17-2018

I gave a seller a neutral feedback on a transaction that took forever to complete. The seller did not ship the item until 10 days after the auction closed and they advertised 2 days. Not only that, it was shipped from a location on the opposite coast from where it was supposed to be shipped.

The seller is now bombarding me with emails begging for the feedbacki to be changed to positive and offered up to 1/2 refund ($16.00) to change the feedback. I told the seller I refuse to be bribed but the emails still keep coming.

Anyone else ever have a problem like this? I will not change the feedback as it is fair.

buyselljack2016 · ‎12-17-2018

Sounds like the transaction is becoming less positive.

If I were being bombarded with the request, I would either just ignore/delete, or maybe the feedback could be revised lower if they would like to send the form.

buyselljack2016 · ‎12-17-2018

@corncob

If actual email, you should be able to block it.

Problem here is, you are probably dealing with a seller that, once you revised the feedback, if you were inclined to do so, would never give you any refund anyway. These sellers nearly always want you to revise first, then refund.

Another possibility is if you were to agree, a seller might be able to twist that into a "feedback extortion" removal.

Not sure why the seller is so concerned over a neutral. Neutrals do not hurt the feedback percentage. For a seller from China they actually have outstanding feedback at 99.5%

corncob · ‎12-17-2018

Great helpful information. Thanks for pointing out what might happen even if I changed the feedback. The delete key is ready!! 🙂 🙂

nobody*s_perfect · ‎12-18-2018

He'll probably give up within 30 days, since that's the limit on revising a feedback.

terrycanarsky · ‎12-18-2018

Don't change it. As long as your feedback was appropriately worded, there is no reason.

Also, ignore any further messages. The seller has no business continuing to write you in this fashion.

~M

juststuffisell · ‎12-18-2018

It's Christmas..... 🙂

If the table were turned.....

Merry Christmas,

Cheers

coffeebean832 · ‎12-18-2018

Seller has 20 neutral and 15 neg in the past year, plus 126 revised FB. Don't give in. Exercise that delete key for all its worth!

mudshark61369 · ‎12-19-2018

@buyselljack2016, @corncob,

"For a seller from China they actually have outstanding feedback at 99.5%".

coffebean832's post explains why they want the revision. A neutral may not count against their feedback percentage, but it does not help them either. The more positives they get the easier it is to mitigate negative feedback and keep an artificially high feedback percentage. That is why they are pushing for a revision. I would ignore the requests, and possibly even do a follow up to the comment you left for them. That might just stop the messages.

"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)

mam98031 · ‎12-20-2018

I honestly wouldn't worry about it. There is nothing wrong with the FB you left for the seller. It was honest and within the rules for buyer FB, so just let it go. You don't need to change a thing.

Your seller on the other hand does need to change. The requests they are making in those emails to you are against the selling rules of Ebay.

Be polite, but respond to the last email you got from the seller. Let them know your transaction is complete and to please stop emailing you. If that doesn't work and they email again, report them to Ebay. They will get them to stop. Let us know here if you need any help with that.

But you are FINE. You have nothing to be concerned about.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999