07-15-2023 10:07 AM
I bought an item from a seller on June 29, I was given the expected delivery date of July 3 - July 7. When it was July 9th I messaged the seller asking if the package was shipping. I received no response so I messaged again saying that it has been 2 weeks since purchasing and that I have not received any information regarding the order or contact from the seller, what should I do?
07-15-2023 10:24 AM
File an Item Not Received case.
Go to the item in your purchases.
Use the drop down menu and file Not Received.
Also time to read the eBay MBG...
07-15-2023 10:29 AM
As noted in the other post, it's time to file a claim for "Item not received." Here's a link to eBay's buyer protection policy, which they call the "Money Back Guarantee":
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...