I found an item that I was looking for with "buy it now" for a price that was a little bit cheaper than the next buy it now for the same item. The seller had 99% feedback, so I went ahead and did the buy it now and paid immediately with paypal. That was yesterday afternoon.
This afternoon, I checked my email for a shipping number, and found an email stating that they cancelled the order and refunded my money due to a problem with my address. Right below this reason in the email was my address, which was correct.
I had purchased 2 different items at the same time from 2 different sellers, and only one had an issue with my address (which has not changed in a couple of years). I figured I would just buy the same item from the same seller again and send a note or something about the address.
Turns out that they updated their listing and raised the price. They raised it from $36 and change to $39 and change. Seriously?
So I've been trying to figure out what my options are as far as complaining against the seller. They obviously decided that the item was worth a couple bucks more, and rather than being honest, shifted the blame to me. All I have been able to find as far as options is to leave negative feedback. eBay isn't making that very easy, though. I cannot locate this transaction in 'My eBay'. I found a link online that does show the transaction (clicking on the link shows all items awaiting feedback), but this does not allow me to leave negative feedback for 7 days. In addition, I've read of others who received bad feedback in retaliation for leaving others bad feedback.
Is there any other option to report a seller that does something like this? Like a way to flag the transaction for review? It's pretty obvious what they did...
Thank you.
