eBay

anordictrader · ‎09-10-2021

Unable to request an invoice for combined shipping.

I received the following error message: The seller does not offer combined shipping discounts. The seller has disallowed combined payments and shipping discounts. Please proceed to checkout to complete your purchase, (error code: 80016).

I did email seller before purchasing the items and was told that they would combine shipping for the order.

Are they missing a setting in their business polices? If so, what should be checked or unchecked to make this issue work.

Thank you,

GA

1tuna · ‎09-10-2021

the seller said they would combine shipments but you really want the discount

you are trying to make an issue work but I do nt think there is an issue

combined shipping does not come with a discount unless it says so

other buyers here have been wating for a combined invoice for too long and lost the purchase

maybe you shoud proceed to checkout and pay for your items

Germantown proud Germantown strong
up the whiskey hickon
moving right along
19144

myangelandmyprincess · ‎09-10-2021

Yes the seller needs to change their settings

https://www.ebay.com/ship/prf

They need to go here and select yes to combined shipping

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown

pjcdn2005 · ‎09-10-2021

I think that when the majority of sellers say that they combine shipping they mean that they will combine the cost as well. It's more likely that the seller doesn't realize that the cart is giving that message.

@anordictrader

Message the seller and tell them the problem that you are having. They might want to make one listing for both items so that they can combine the shipping in the listing. The request total button doesn't work in all cases but the seller may not be aware of that. For example, if their listings require immediate payment, a total can't be requested.

ittybitnot · ‎09-10-2021

@anordictrader

As a buyer I get that message all the time. There are a number of things that will prevent you from asking for a combined invoice in the 'cart' situation. Some of them might include items of different shipping classes, one of the items was "on sale", some were auctions while others were fixed price, one of the items has immediate payment required (chosen by the seller or eBay's 'stealth' version) etc.

Just use the 'contact the seller' feature before you pay, and ask for one. That often works.