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Messaging simplified?

I've noticed in the last couple weeks I've no longer had to enter a six digit verification number when sending question messages to sellers. Does anyone have any info about this change/update?

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Re: Messaging simplified?

Yep. Looks like eBay has rolled out a new "ask seller a question" page with a photo attachment option and no Captcha.

(and it fails completely - empty white page - in my go to Firefox 3.6.24 shopping browser)

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Re: Messaging simplified?

I haven't run into it--ever. Which link are you using to contact the seller: the one in the listing (before you've made the purchase) or the one in your purchase history *after you've made the purchase)?
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Re: Messaging simplified?

Duplicate post.

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Re: Messaging simplified?

@openingnight,

 

You may not have to enter a 6 digit (Captcha) depending on what reason you select when contacting a seller or what method you use to message the seller.  If you contact the directly from a listing and select most options except "other", no captcha is needed.  If you do not contact a seller from a listing and select 'not about an item" then you will likely have to fill in the numbers. 

"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
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Re: Messaging simplified?

Thank you, I couldn't come up with a pattern.  It comes and goes.

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Re: Messaging simplified?

pburn: I mean, specifically, the link from the listing; not purchase history.

 

mudshark61369: It doesn't seem to make a difference which reason I choose, none require a Captcha anymore. At least some used to.

 

I collect books and so am regularly messaging sellers to ask for details. Over the last few years I've enterered, I'm sure, thousands of Captchas on eBay, so this is a very noticable change for me. There is also an 'Add photos' area beneath the message box that is relatively new.

Message 6 of 8
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Re: Messaging simplified?

Yep. Looks like eBay has rolled out a new "ask seller a question" page with a photo attachment option and no Captcha.

(and it fails completely - empty white page - in my go to Firefox 3.6.24 shopping browser)
Message 7 of 8
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Re: Messaging simplified?

Thanks for confirming berserkerplanet! 

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