02-15-2018 07:07 AM
Well, I noticed there are a couple of threads about it,
none of them helped me, so I am really in struggle for help.
*(Just to point out I contacted eBay + PayPal regarding the issue 4 times each, no help at all)
I am desperate, I need help with this situation.
The problem :
Locating a product >> "Buy it Now" / "Add to Cart" (happens with both of them) >> Opens up pay.ebay.com >> I press "PayPal" and log in, logging in successfully, buffering a bit and then dim screen >> Redirecting me to checkout.ebay.com(A completely different checkout page!) >> I press continue >> PayPal login screen >> Authenticating your information >> Logging you in >> Repeat.
The buffer of logging you in is stuck there for 5 minutes and then the page just refreshes.
I literally tried everything,
I need help seriously with this issue, it won't go away, it has been way too long since I started experiencing this issue.
What I tried so far :
- Clearing history, browser cache, data, cookies, from my web browser and my pc.
- Using different web browsers
- Using different devices ( PC, Laptop, Macbook Pro, Macbook Air, iPhone 6S, Google Pixel, Samsung Galaxy S8)
- Restarting
- Rebooting
- Reinstalling Chrome
- Linking + Unlinking PayPal.
- I didn't have security key but I added one, and removed after figuring out it won't help.
- Waiting...
* I will attach some photos of the checkout page I receive, bare in mind this is just redirecting me all of a sudden to this page after being on the checkout page you all experience (which is pay.ebay.com, the new one).
Please, I am desperately calling out for help,
eBay isn't helping at all, I spent around 6 hours on the phone with them.
PayPal said that they don't mind me leaving PayPal.
Please note : Paying with Credit Card is not an option sadly...
Would appreciate your help.
Thank you.
02-15-2018 01:36 PM
Doing anything on your phone can be very problematic.
If you have a computer, try paying on it.
There have been some issues like this in the last few days, so maybe waiting and trying again will help you. Apparently it will do what you state, then later it will bring up the usual page with the usual options.
Good luck.
02-16-2018 10:26 AM
Thanks for the prompt reply,
I actually found out a bit more a bout the problem,
for instance, I cannot pay to retailers that set the price with a different currency type either than USD.
E.g : I cannot use PayPal to any pay to any currency either than USD, I cannot buy AUD, CAD, GBP, etc...
That's kind of an odd issue I am experiencing,
But I noticed that I can log in to PayPal and pay with USD but not the rest, it brings me to the checkout.ebay.com as I explained previously.
Moreover, since I really need to make some purchases,
I ended up using my Credit Card, after a few purchases the Credit Card stopped working as a solution for this matter.
I cannot pay using none of my Credit Cards, I tried with 3 different CC's and get a different error everytime I try to purchase.
I seriously need help with that.
02-16-2018 03:45 PM
eBay is not the problem here, setting your PayPal account to pay in the currency accepted by a seller is why you have had trouble paying. There could be other issues if you are shopping on the Australian, German or other eBay sites,instead of on ebay.com the US site.
Use the link below to get the PayPal info you need.
02-18-2018 09:51 AM
Thanks for the reply,
you are actually right and wrong.
I can pay on whatever site I want, the problem is, like you said, I cannot pay with different currencies other than USD.
It appears that since I have only USD in my PayPal account than I cannot pay in like AUD or CAD.
I need to find a solution for this...