Listing had a correct Part # but when received a different Part # and seller states no returns

[markfischer]

Hello,

Purchased a item from a listing that had the correct part # for my vehicle and the seller posted pictures to that part #. but received on Saturday and it is a different part number totally and will not fit. Seller auction listing states no returns. My question what is my recourse? As this listing was not accurate as I have sent the seller a dispute in a contact seller messages  but no reply yet.

[nobody*s_perfect]

The seller's return policy does not apply here, since the item is "not as described."  Here's a link to eBay's buyer protection  policy, which they call the "Money Back Guarantee":

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

[markfischer]

Thank you, Just started this Return so now need to wait until the 27th to see if the seller responds then Ebay will step in

[woodland_gnome]

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@markfischer wrote:

Thank you, Just started this Return so now need to wait until the 27th to see if the seller responds then Ebay will step in

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eBay will not "step in" unless you ask them at that time.  That option should be in the details for that return after that.  If you don't do that within 21 days eBay will assume you have worked it out with the seller and close the case with no refund.

[markfischer]

Thanks as no response from the seller as of yet