06-10-2021 03:26 AM
I'm tired of lazy book sellers and I'm speaking of sellers who sell mass quantities of books kept in warehouses, not speaking of small scale sellers. The following are messages that I just exchanged with a seller regarding a book:
"Hello! One photo shows a black and white cover and another photo shows a blue and white cover. Which is it? Thanks"
"Thank you for contacting us. We do apologize as we are unable to give you specific details of the item in question. Unfortunately, customer service is not located in the warehouse where this item is stocked. The best way to answer all your questions about this item would be to take the ISBN number to the publisher’s website directly. The publisher's website will have the most accurate information about the item."
"Hi - your photos are part of the description. You show the cover in two different colors. It shouldn't be up to ME to search for information re: the book that YOU are selling. You yourself could have looked up the ISBN number and then given me the information. Nevertheless, I did just looked it up and found that the cover is black. Maybe you could now remove the photo showing a blue cover, since I just did your job for you? It's misleading, and it led to this back and forth nonsense."
See? Happens a lot with the mega-book sellers. You ask a question, get a form letter kind of reply and, "We don't know anything about what we are selling". Doesn't this violate eBay policy? Guess who I won't be buying books from?
06-10-2021 03:33 AM - edited 06-10-2021 03:36 AM
It seriously is not hard to search an ISBN as you found out, although the seller could have done the same if they had the time, but your condescension to the seller probably hasn't done you any favours.
Did you end up buying the book?
06-10-2021 03:35 AM
I don't think they violate any Ebay policy. But you can find some enthusiasm sellers and just buy only from them.
06-10-2021 03:40 AM
Of course they have not violated policy - a seller is under no obligation to even reply to messages, although a good seller will.
06-10-2021 03:50 AM
No violation as previously stated
06-10-2021 03:59 AM
06-10-2021 04:02 AM
Hello...so what!🤤
06-10-2021 04:03 AM
I just balked at the word LAZY - obviously the OP has no idea what is involved in listing, photo's, item spec's, descriptions, not to mention the physical items sourced, loaded, unloaded, stacked, sorted, stored - yup that is one lazy seller LOL
06-10-2021 04:06 AM - edited 06-10-2021 04:08 AM
My thought exactly
Maybe there is different issue date ??
06-10-2021 04:41 AM
@downunder-61 wrote:I just balked at the word LAZY - obviously the OP has no idea what is involved in listing, photo's, item spec's, descriptions, not to mention the physical items sourced, loaded, unloaded, stacked, sorted, stored - yup that is one lazy seller LOL
But that is what the op is talking about.
The lazy sellers are not doing the hard work you have mentioned.
06-10-2021 04:45 AM
some folks buy books to read..... others for the covers
her in PA we used to have Atlantic books by the montgomeryvile mall, they usd to sell books by the foot
can get I 3 feet of books for the bookshelf in my new home.its just a decorating ploy with some buyers
06-10-2021 04:47 AM
Unless they are the only seller with that book, move on to the next seller that has it. You might have to pay $00.05 more for it, but so be it.
06-10-2021 04:48 AM
*sigh*
06-10-2021 05:02 AM
I cannot believe these replies! I am with the OP. I buy and sell books too and hate the mega sellers too. Most of the time there isn't even a picture of the book, just an image not available avatars. If there is a photo, it is a stock photo that comes up by keying in the ISBN number. The description is also what comes up with the ISBN number. Nothing about the book they actually have. This is lazy. They don't answer messages because they can't...due to the lazy way they list.
I take pictures of the book and describe, never using the pre-filled info. When I go to buy, I pass the mega sellers by, as the listings are easy to spot. I want to know the exact book I am getting because I buy to not only read, but to collect. I will get the book at the library if I just want to read it.
06-10-2021 05:08 AM
Most media sellers are like this. I have lost track of the number of times I have bought CDs that did not match the version the seller listed using the eBay stock catalog.