Items sit in limbo for indefinite time.....then magically appear once case filed?

[motosupreme]

Hello,

This is related to the USPS only.

Occasionally an item I order on ebay seems to get stuck in transit.   More than a few times I've had an item get to a certain point, then stop moving...for days and weeks.

It seems that as long as I wait, the item never moves.   However, once I file an INR claim, within 24 hours the item starts moving again.

So I'm just curious why this seems to happen almost every time I have an item that gets stuck somewhere.  Does ebay send a message to the USPS when a case is filed and that gets the USPS looking for the package?   I've even told sellers that if I file a case, it will arrive tomorrow but if I don't it probably never will and that somehow seems to hold true often.

Just curious if there's an explanation.

[bonjourami]

I think the explanation is coincidence,Ebay does not message USPS when a case is filed.

[gwgw-73]

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@motosupreme wrote:

Does ebay send a message to the USPS when a case is filed and that gets the USPS looking for the package?

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When you click "I didn't receive it" as a precursor to starting an INR, there's a pause, and then in the middle section of the page, between your list of choices at the top and the next steps at the bottom, eBay shows you the tracking on your item.

Why the pause? eBay has their own feed from the carriers. This is how eBay knows to send the "Thanks for shipping your return!" email when your eBay return label begins to move days, sometimes weeks, later out of the thousands of return tracking numbers eBay is watching. Still supposition, but that pull to fill your middle-of-the-page, while it doesn't physically move your package, gets the most recent non-public details.