Item never shipped but eBay says it’s on its way.

[lilmissstrange]

I purchased an item on May 6, and yesterday June 17 was the final estimated delivery date. The item details say “the seller still needs to ship your item.” It was never updated to shipped or any tracking info ever was provided. I contacted the seller THREE times with no response!!! My mistake though for not checking the feedback first...this seller (surprise, surprise in China) has TONS of negative feedback for never shipping items and no communication. So I went to my purchase history to report item missing but eBay tells me:

“Your item may still be on its way

The estimated delivery date for this item is Jun. 17. If you haven't received your item by then, go back to the item you purchased and open a request.“ 

It is now June 18th!!! Why can’t I file a report???

[realwhz]

Hello. I think it is a timezone issue. It is not June 18 yet in PST.

[mudshark61369]

@lilmissstrange,

  "My mistake though for not checking the feedback first...this seller (surprise, surprise in China) has TONS of negative feedback for never shipping items and no communication."

These days one has to check feedback profiles, because many chinese sellers are misrepresenting item locations and are not shipping items.

"I purchased an item on May 6, and yesterday June 17 was the final estimated delivery date."

That time frame should have indicated  the item was being sold by a chinese seller.  No domestic seller could give an estimated delivery time frame of over a month.

[lilmissstrange]

That appeared to be the issue! I was able to file the next morning!

[lilmissstrange]

Yeah, again my fault for not checking feedback etc. I had a bad experience right before this with another Chinese seller that I am STILL waiting for PayPal to solve! I’m officially done doing business with Chinese sellers on eBAy. Too many bad apples. I miss the old days when you ordered something and it actually arrived!

[mhosny_com]

hello

i just wanted to share you my problem exactly the same

even more the seller is asking me to cancel to order from my side 

and i will not

hope you to find solution