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Is there any way to call eBay Customer Service directly from my phone?

Years ago I used to be able to call 1-866-540-3229, explain my concern, and a phone operator would transfer me to the correct department.  But now, calling the number only leads to a prerecorded message asking me to log onto my eBay account and go through the Help page to find a topic & schedule a callback.

 

I can do this on the weekends, but on weekdays I still work a day job, and my office computer's firewall blocks eBay (among other sites) because it's not work-related, yet I might want to get an issue resolved during my lunch break & not wait till the next weekend.  Does eBay have a direct number to reach a live person?  Is there any easier way to do this?  Thanks.

Message 1 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

You can try to find live chat with the customer service on working time. Or you can send message to Ebay Facebook or Twitter, it's also works.

Message 2 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

@nguy2476 Is right. Ebay does not have a number to contact customer service and you can chat with them on here, or through their social media page.

 

https://www.facebook.com/eBayForBusiness

 

https://twitter.com/eBayForBusiness

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
Message 3 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

Ebay no longer has any human customer service that you can call. You're pretty much on your own now.

Message 4 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

I think you can make a live chat and resolve your problems

Message 5 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

you can do that too

https://www.ebay.com/help/account/default/contacting-ebay-customer-service?id=4379

 

I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
Message 6 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

It has been nearly three years since eBay had a telephone number one could call.  So all the numbers now found on the web lead to scammers of one sort or another.

 

If you cannot use the usual Help function to arrange to have eBay telephone you, perhaps try contacting eBay for Business through Facebook.

 

.

 

Message 7 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?


@maxine*j wrote:

It has been nearly three years since eBay had a telephone number one could call.  So all the numbers now found on the web lead to scammers of one sort or another. 


Also, how many years @maxine*j has it been since the OP was OP'd by the OP?

Message 8 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?


@rseuqinh wrote:

@maxine*j wrote:

It has been nearly three years since eBay had a telephone number one could call.  So all the numbers now found on the web lead to scammers of one sort or another. 


Also, how many years @maxine*j has it been since the OP was OP'd by the OP?


Oh, gosh!  Did it again!  Forgot to check the date.  Duh!  I think I will go tag it to spare others.

 

Wheeeeeeee!

 

-

Message 9 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

ZOMBIE THREAD FROM 2021.

 

 

Message 10 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

Some users have reported success in contacting eBay support via their official social media channels like Twitter or Facebook. You can send them a direct message and request assistance.

If you can access eBay from a personal computer or device, you can try using the eBay Help Center to find answers to common questions or access live chat support. Live chat may be available during certain hours.

If you can log into your eBay account over the weekend, you can use the "Schedule a Callback" option to have eBay's customer support call you back at a time that suits you. This allows you to address issues during your lunch break without waiting on hold.

Message 11 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

@woodrowmo-30 

Old thread from 2021.

 

Message 12 of 13
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Re: Is there any way to call eBay Customer Service directly from my phone?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 13 of 13
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