09-13-2021 06:19 AM
So I’ve had that problem where a “payment didn’t go through” and it said I needed to update my card details so I did however I realised it charged me for the purchase but hasn’t registered that I have bought it. I figured weird glitch bank should receive money back later into my account so I tried again and same result. I removed items of difference currencies from my cart and have tried once more and It still charges me without saying I’ve purchased the items. I have screen shots of money being taken from my account by ebay without it registering. Are they going to keep my money? What do I do? This glitch has taken 600 dollars from me which is unacceptable.
09-13-2021 06:28 AM
Something similar happened to me. Although the money was deducted from my bank card, but there was no mention of the purchase on eBay
09-13-2021 07:50 AM
check your purchase history and see if item is there: If not:
As for relief you will need to contact your card holder (number usually on the back of card).
09-21-2021 04:31 AM
Hi, did you managed to solve the problem? I'm having the same problem now.
10-16-2021 08:04 PM
Same problem here. How is it posible that they charge my credit card and the purchased items don't appear anywhere but in the cart as if I never payed for the order.