I believe someone is scamming, advice?

[esterhammerfic16]

Hi everyone,

I was shopping for a particular art book. Knowing that a miniature version is also published, I was careful to check the page count, page size, and look for differences in the cover layout (the small version has the text closer together).

I purchased a book described as the larger version, but was shipped the miniature version anyway: in other words the page count/size/photo were lies. And this seller is selling multiple copies of this item, so I worry that other people are being misled as well.

I calmly told them that it is not the item in the description, and haven't heard back yet: What is the best course of action?

Thanks!
Augustine

[paradiso*bella*a*venire]

Open an Item not as described case. You get a shipping label sent to you, you print it, ship the item back and seller refunds your money.

[mudshark61369]

@esterhammerfic16,

The seller may not know there is a smaller version so you might try sending them the ISBN # ask them to compare it to what they have listed, and see if they reply after that.  You have 30 days from the date of delivery if there is tracking, or 30 days from the last estimated delivery date to file a dispute.   If they do not reply or respond negatively, then open a dispute.

[esterhammerfic16]

Thanks everyone!