Today I had a customer service representative like never before from any company or etc.
She jumped talking to me like those new young celebrities' accent with a very good English, I will not deny that, and telling me things I never expected from a representative.
I'm a person who respects a lot to others, all of us are customers, we don't like a bad customer service, right? She has won an award for being the most disrespectful c. s. representatives.
Everything started it because semmed like I new more than her or because I mentioned something about to suggest and have eBay giving us more options about when you open a retur request or to retarct a bid, and I even say, maybe it shoukd be an easy option like OTHER, because in reality, the options I have seen, don't match with the issue I have.
She yelled at me, she even said that I was taking her talking personal because I wasn't getting anything I wanted from her, I told her to stop talking in that disrespectful way, and she didn't, she continue, I asked her for a better solution, to transfer my phone call to her supervisor, manager or to another country like the United States or some other one, when supposedly they can't do that, when I'm surprised because other institutions or companies have that access. She pretended in my opinion, that she looked for her supervisor, and told me that he wasn't there, and after that, she continued yelling at me!
Respect above all!
Not matter who you are, who I am, we all deserve respect.
She didn't care and I had to hang up on her telling her to please to stop and that was enough, and I say have a nice evening.
I will appreciate if somebody knows where to report issues like this.
We don't need a bad time with anger, sadness or frustration from somebody whom we don't even know, from somebody who made a commitment and compromised to work in a very important department in a company, so I think if eBay records the phone calls, they should really step on them and listen.
