08-18-2021 03:21 PM
I just started receiving these silly notices. Subject line "Offer expired....(item title). Body of email starts with "This offer didn't work out, but we have a solution!"
I never received this message until the last week or so. I find the emails to be useless but have not found how to stop them. Has anybody successfully stopped just these emails from coming to them? I am fine with the rest of my settings. I just want to stop these.
thanks in advance,
Kim
09-03-2021 08:03 PM
I've had this very same issue. So many of these emails were clogging up my inbox! I think I just found the solution though. Click the "communication preferences" link in the fine print at the bottom of the email, in the "buyer" section click the Edit button for "Buying Activity." The very bottom check box says "Offer AutoDeclined Email." Uncheck that box! I just discovered this so I don't know if it worked yet... but I assume it will.
09-04-2021 02:20 PM
Unfortunately, I can confirm that unchecking that box doesn't stop these garbage emails. Hoping that eBay isn't going to force me to disable emails completely but getting the feeling that is the way this is headed. I guess if that is what eBay wants then there will be no alternative. Sadly, many businesses are using some pretty shady tactics these days and UI has gone out the window completely. Even this forum is a prime example, with no support for logins etc. I really wish large corporations would be bothered to hire competent developers, but maybe they get a deal, lol. Seems almost no companies really care about user experience anymore unfortunately. They are all equally guilty though, eBay, Google, Apple, none of them can seem to find remotely competent UI/UX teams.
09-07-2021 07:21 AM - edited 09-07-2021 07:21 AM
Update: The only way I found to disable these emails is to disable offer notifications completely. Hoping they get this fixed at some point but for now I can't have eBay sending me useless emails every time a seller sends an offer.
12-08-2022 05:59 PM
It appears these notifications only get sent if you visit the item page while the offer is active — I haven't seen the emails show up if I don't visit the item page. It's definitely an emotionally manipulative approach to informing you that the thing you considered but decided to quietly decline for budgetary reasons has passed, which I guess is the point 😕 And yes, a granular option to disable just the notifications for expired seller-initiated offers would be good too; if more people upvoted this maybe?