07-23-2018 07:29 AM - edited 07-23-2018 07:30 AM
Dear Community:
I have tried to find the ID Transactions of three orders placed three months ago (23 April 2018). However, I couldn´t find this information, because only I found data until May 1st.
Does somebody know how to find the detail of each order? including the old orders with the ID Transactions.
Thanks in advance and best regards.
Patricio Venegas
from Chile
07-23-2018 04:36 PM
I will try this proposal.
My problem is I paid these orders directly with my credit card (not Paypal)
Now, I did not receive the products and I need to put a claim in Paypal and they need the ID TRANSACTION Of these orders, and considering the time of these orders I can not find it.
best regards
07-23-2018 05:07 PM
07-23-2018 05:11 PM
07-23-2018 05:15 PM
This morning I sent an email to the Client Service of Ebay, requiring these TRANSID
IT is very important to have access to this information considering that Paypal has a guarantee for 180 days
07-23-2018 05:55 PM
07-23-2018 05:58 PM
Thanks so much.
07-23-2018 06:16 PM
@patillo20072012 just file a chargeback. You don’t qualify for PayPal buyer protection if you didn’t use your PayPal account to pay for the items. Sounds like you made guest payments which are not eligible for PayPal buyer protection.