07-23-2018 07:29 AM - edited 07-23-2018 07:30 AM
Dear Community:
I have tried to find the ID Transactions of three orders placed three months ago (23 April 2018). However, I couldn´t find this information, because only I found data until May 1st.
Does somebody know how to find the detail of each order? including the old orders with the ID Transactions.
Thanks in advance and best regards.
Patricio Venegas
from Chile
07-23-2018 08:16 AM
If your Purchase History page looks like mine, there is a line at the top right that says "See Orders From:" and the default is "Last 60 days". If you select that you should see a dropdown menu that lets you pick any of the last three years.
07-23-2018 08:37 AM
Thanks for your reply, but with this option I see partial options like Contact Seller or Save tis Seller for the old orders. It is not possible to see details of the orders like ID TRANSACTION.
best regards
Patricio V.
07-23-2018 08:49 AM
Although older transactions don't have active links to the item listing, I see an item ID number between the price and seller. If you copy that number and then go to the advanced search page and search by item, paste that number into the field, you should be able to find auction details if they are still available.
If you are looking for details specific to your order and you paid using paypal, check your paypal history as well.
07-23-2018 09:01 AM
I made this process, but the provided information of the orders does not include details of the ID TRANSACTION for orders older than 90 days.
I would use Paypal for looking the transactions but what happens if you paid this order with your credit card and not via Paypal?
Paypal does not include information of order paid with your credit cards.
thanks any way
Patricio V.
07-23-2018 09:59 AM
@patillo20072012 wrote:I made this process, but the provided information of the orders does not include details of the ID TRANSACTION for orders older than 90 days.
I would use Paypal for looking the transactions but what happens if you paid this order with your credit card and not via Paypal?
Paypal does not include information of order paid with your credit cards.
thanks any way
Patricio V.
If you don’t use your PayPal account, then you don’t have PayPal records to refer to.
If you want transaction details after 60+ days, you need to print them out yourself.
If you want to see the listings/item descriptions, try adding the item number to the end of this URL http://www.ebay.com/itm/
otherwise check your email & see if you still have any of the purchase confirmation emails. Those would be the only other records available to you, aside from what is on your purchase history.
07-23-2018 10:07 AM - edited 07-23-2018 10:07 AM
On the Purchase History page I am seeing, the item ID is located here:
07-23-2018 10:35 AM
Another thing to try -- if you left or received feedback for the item, check your feedback page. I have feedback with live links to detailed transaction information going back at least to April.
07-23-2018 11:38 AM
@patillo20072012 wrote:Thanks for your reply, but with this option I see partial options like Contact Seller or Save tis Seller for the old orders. It is not possible to see details of the orders like ID TRANSACTION.
best regards
Patricio V.
You are looking in the wrong place: those options are the options for what you can do about a particular transaction. To bring up transactions more than 60 days old you need to look at the options ABOVE the top to set the display filter to 2018:
07-23-2018 03:47 PM
Hi:
I have attached a figure with my screen in Ebay, and I don´t see the ID Transaction.
Thanks any way.
07-23-2018 04:13 PM
Thanks for posting that screenshot -- it's very different from what I see in the US.
Did you have any luck going through your feedback page to see if there is a link to the original item(s)?
07-23-2018 04:25 PM
I tried to find in the feedback page, but there is not a link to the TRANSACTION ID.
😔
07-23-2018 04:27 PM
07-23-2018 04:30 PM
07-23-2018 04:30 PM
Hi:
You are showing the ITEM ID, and I am trying to find the ID TRANSACTION.
Thanks any way