@troyzie and others,
"... That number is solely used for the amount of feedback received. Not everyone will leave feedback. I think the number of sales should be listed next to the sellers name. Feedback is important, but it says nothing for the total amount of sales. The amount of sales says more than feedback alone".
For some that could be a huge number, and numbers of sales alone doesn't say much. Mickey D's did that on their signs, but how many of the billions of orders, had the wrong items in them, or were hours old reheated food, or had other issues?
If this isn't an option, then feedback should be mandatory before allowing people to make another purchase. And it could be a feedfack rating system, they can remain anonymous and don't need to type anything".
The underlined suggestion would not work. With a system like that, people could not make multiple purchases in a day, or over several days because they would not have not received their items yet. Not to mention the delivery time frames of international sales, so how could they be expected leave honest feedback for those purchases?
As for a rating system, ebay had one, DSRs, and it was a hot mess. If it had been a true 5 star system, it might have worked, but ebay essentially turned it into a 2 star system (1-3) equaled negatives, 4s only served to lower the 5 star rating. If a seller fell below 4.6 they were removed. eBay even used a glitch in the system, where as DSRs dropped off after 12 months, there would be a several day drop in the ratings before it readjusted. Back in `12 or `13 ebay used that glitch to get rid of over 30K sellers. A few of us remember the Purges.
As has been often repeated over the years, if feedback were to be made mandatory, that would mean transactions that weren't quite up to snuff would be rated and probably not positively, instead of offering a buyer the option of not leaving feedback. Those of us who post to these boards often have seen enough Neutral feedback that are clearly negatives, left by people who can't bring themselves to leave a negative feedback.
The system may not be perfect and buyer feedback should be dropped maybe replaced by a transaction count, since is no longer a true indication of their reputation. The thing is what would honestly replace it? eBay's seller metrics are so stiff, that many sellers would get hurt by them, often because of conditions they can't control. eBay's stated feedback policies seem to be ignored these days removals happening when they shouldn't, provable false negs allowed to remain, sellers bamboozling buyers out of their protections and ability to leave feedback. Not to mention the ones who have started listing last estimated delivery times of 60 days or more. There just is not a perfect answer. No seller feedback at all would open a door that could destroy the site.
"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
