FRAUD

[cornishgolfer]

I have spotted an item for sale that is so obviously fraud...I told the seller what they were saying in the description was out and out lies...they ignored me so I reported it as fraud.

Ebay of course as let it slide and said its fine with them.

it is sooooo wrong. Ebay doesnt give a **bleep** about fraud  

[airsheep]

Sadly ebay isn't in the business of doing anything but making money.  Their minimum wage drones have neither the time nor the expertise to police hundreds of thousands of listings daily, and much of that policing has been outsourced to AI.  Additionally, if you sell items in the same genre, they may think you are trying to bump off competition.  Any way you slice it, it's definitely 'buyer beware' around here.

[albertabrightalberta]

If it's so "obviously fraud," it's likely other potential buyers will recognize it as such also and will hit the back button. You did your part in reporting and now you need to let it go. 

I have to wonder, though.....how carefully are you vetting the sellers from whom you've made purchases? You seem to have had quite a high number of unpleasant experiences. 

Glad you caught the fraudulent one this time! 

[kathiec]

@cornishgolfer 

You say it's fraud. The seller says it isn't. How is eBay supposed to judge who's right? They obviously can't hire experts for every one of the nearly 2 billion listings. They can't even hire enough people to physically review them all. So they use AI for reports, which certainly can't tell which of you is correct. The way eBay "cares about fraud" is by offering a comprehensive Money Back Guarantee. Beyond that eBay's is now what it's always been: Caveat Emptor.

[tobaccocardyahoo]

Ebay will act if someone buys it and has a complaint and files an MBG claim. Until then, anyone who complains will not be trusted if Ebay's automated tool finds no violation in the listing.

If the listing is as bad as you say, @albertabrightalberta is probably right on the mark, and eventually that seller will go away complaining that Ebay has died or is dying.

[cornishgolfer]

What do you mean..." I have had a high number of unpleasant experiences"  What the heck does that mean.

I havent had ONE!  Oh and the  "I have to wonder " comment. Wonder what. I spotted this advert and couldnt help but  notice how blatant the obvious lies are.  so I reported it.    Weird.

As to your "obviously"  YES it is a fraudelant advert for sale. The seller has been told the claims they are making are outright lies.   I have posted the same ad on one of my facebook groups that are also very knowledgable about the item and everyone is making the same comments.

The sellers claims that it is a WW2 item is an outright lie. Its from the 1970's/80's Seller claims its genuine, a historic item   etc. It isnt.

KATIEC.  I sent proof to ebay that nearly everything in the advert is false....WITH PROOF and they said they were happy with the advert.  Its so blatantly false its laughable.    

Some of your comments sound as tho YOU are protecting the actual seller...weird

[mudshark61369]

@cornishgolfer,

"I sent proof to ebay that nearly everything in the advert is false....WITH PROOF and they said they were happy with the advert. Its so blatantly false its laughable".

How exactly did you send your proof to ebay?  If you use the Report Item button on a listing page, the reasons for reporting options are limited, there is no way to post photos to the report and its text box has a limited number of characters to use.  At least that is how it is on the U.S. based site, (ebay.com) where you have posted.  Your home site ( ebay.co.uk ) may have different options but I doubt it. 

Unfortunately, as a few others have written the reports are now checked by AI, which probably has not been fed enough information to determine the authenticity of a report. IMO it has been set up to look for a very few ebay listing policy violations which are cut and dried.

"The seller has been told the claims they are making are outright lies".

Who has told them that? If they have a habit of misdescribing items, especially in that category, there should be comments stating that on their feedback profile. Did you check it?  Some sellers list items they do not know much about, and end up getting the wrong info from their searches if they even do that. Some ask people they Think knows about the item(s). In either case the seller is likely to believe what they read or were told, rather than something a stranger tells them. 

 I can't tell you how many times I've contacted a seller about mistakes they've made in listings and where to search to back up my claims. Some appreciate the info and change the listing, Others want to argue the point and some ignore the message, if they read it at all.

If the item listing is so obviously wrong, chances are it will not sell,  at least not to anyone who knows anything about WWII military memorabilia. If it is bought by a new collector they may find out quickly enough to file an item not as described dispute using the Money Back Guarantee.  No one who has replied so far is backing the seller. All we can tell you is how ebay deals with reports, something we cannot change.

[annadryl]

We all choose our crusades I guess. We don't all have the infinite time, but okay, point taken.

[cornishgolfer]

Mud. Sent several links to Royal Naval websites where they showed and gave info on when the item was issued and used.  The seller hasnt a clue. The cap badge for instance has a "Queens crown" NOT a Kings. So why claim the cap is WW2.....there was a King on the throne then. The cap badge is also just cotton. Seller claims it has gold thread....it hasnt and even their own pix show that. seller claims its ALL WW2 vintage   and "genuine" yet doesnt show any proof of that......because they cant as its all false.

My beef isnt with the seller. they can lie away and live in LaLa land as far as I can care. Its with Ebay  knowingly allowing a blatant false listing

TY for the reply

[mudshark61369]

@cornishgolfer,

The fact still remains that what ever method you used to report the listing, was probably not a legitimate one. You could not leave half of what you wrote about the item to an official ebay report, at least not through our site's report item system.

  If the U.K. sites Report system is now using AI like ours is, it isn't smart enough to pick up even more obvious differences like reporting a seller's listing who posted a brand named product in their title, but all of the photos show a completely different off brand name on the bottle. 

I Reported the listing but AI said there was nothing wrong with it.

[cornishgolfer]

"Not a legitimate one".....what the F does that mean. I reported it via ebay and THEY said THEY were fine with the advert.  Says all you need to know about ebay....Why is this so difficult for some to understand 

[jerseyboymusic]

@cornishgolfer 

You are registered in the UK... these are USA message boards. Did you report to the listing Ebay UK? Most of us here in the USA don't know what's allowed to be listed in the UK, but fraud is fraud and unfortunately, I don't think Ebay ANYWHERE has the resources to care, unfortunately.

Ebay customer service is run by AI or outsourced nitwits in Asia, it seems...

[cornishgolfer]

This is an ebay forum   for users everywhere. There arent individual country forums. 

YES fraud is fraud wherever and ebay should do due diligence....which they havent.

Which is my whole point which has gone completely over many heads here!

Cheers JB

[soh.maryl]

Actually, there IS a forum for the UK (and other locations as well). 

[soh.maryl]

Perhaps you could think of this in this way:  eBay has no way of figuring out if your message is correct, or if you are perhaps a competitor just trying to get a seller's listings removed.  Therefore, they err on the side of caution and do not take down any listings just because they are reported as fraudulent.

That's one of the reasons they offer the Money Back Guarantee so that any buyer who receives an item that's not as described has recourse.