Email notifications have stopped

[joeydevoz]

No longer receiving email notifications about purchases, shipping, and when purchased items are delivered to USPS and ultimately to me.   Have all stopped for the past 24 hours or so.

[mudshark61369]

@joeydevoz,

Have you opened your purchase history then opened the Order details for the purchases?  In them is your tracking number and a track package button.  You click on that to see what updates your packages have received.  eBay doesn't send daily tracking updates. 

[joeydevoz]

II am talking about no longer receiving emails that tell me "order confirmed", "ORDER DELIVERED", "Order update", "Out for delivery", etc.  I have recently ordered perhaps 100 items (less than a month), and suddenly, all of these have stopped.  Last ones I have seen are from Dec 26, nothing for the 27th or 28th, including notifications for deliveries (both dates), nor order confirmations both dates, etc.  So, no email notifications for 3 days (ordered something this morning, again, no email notification confirming the order).

[starboardset]

Same issue here. I've always gotten email notifications about all auctions I bid on, whether I won or lost. I would also get email notifications whenever I contacted a seller about an item, as I always click "send a copy to my email".

The past couple of days, the notifications from eBay have stopped. Hopefully this is a glitch which will soon be fixed?

[starboardset]

Shortly after I posted the above, I decided to check my Account / Communication Preferences and noticed that some of the boxes were unchecked, but not by me. All of them should have been checked as I opt to receive all communications from eBay via email. 

Maybe the site glitch here is not due to eBay's notification system, but rather, the Account / Communication Preferences being altered for no apparent reason?

[bonanza125]

@joeydevoz 

There is a technical issue with emails not being received which Ebay needs to fix. You are not the only one having this issue if you visit the technical problem forum.

[wastingtime101]

I suggest anybody experiencing this problem should use the very easy method for reporting a technical problem as outlined here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Technical-Issue-Here-s-how-to-report-it-t...

The more people reporting, the more likely eBay is to prioritize a fix.