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Does anyone here know about QTrack? Having problems.

Placed an order 11/12...got a tracking number from the seller QTTL etc...looked weird.  Then today eBay says it's delivered.  No way, it's from Florida.  Tracking at qtrack.io/home says it went from picked up by carrier, in Florida ...well here is the tracking:

 

Wednesday, 13 November


8:35 PM Carrier picked up the package. Florida, 33405 Thursday, 14 November


4:01 AM Package is out for delivery. OR Thursday, 14 November


2:56 PM Delivered ORegon

 

It is not here, bottom line.  Unless it was teleported to the wrong house.

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Re: Does anyone here know about QTrack? Having problems.

To add to the mystery...got the package just now.  From AMAZON.  With a real tracking number. The seller lied to me, I hate that.  Sure wish we had a bad seller list.

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Re: Does anyone here know about QTrack? Having problems.

Hi, MDB,  Glad your item came. I sure hope I get mine late. Tracking says delivered at 10:15 PM Saturday. Nope. Checked both porch and driveway cams. Thankfully, just $14.  Messaged seller just now.

Message 3 of 32
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Re: Does anyone here know about QTrack? Having problems.

To add to the mystery...got the package just now.  From AMAZON.  With a real tracking number. The seller lied to me, I hate that.  Sure wish we had a bad seller list.

 

  Curious what was the location of the item in the listing and what is the sellers return policy? This sounds like a case of retail arbitrage which is not allowed on eBay. I believe you can report the seller for that violation. Regardless of the return policy you can open a return request for NAD. 

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Re: Does anyone here know about QTrack? Having problems.

Retail arbitrage is not banned on Ebay. Using another retailer to drop ship is banned if the drop shipment can be identified as sourced from a retailer. An Amazon shipment in Amazon packaging is not permitted. An Amazon shipment using their Multi-Channel Fulfillment in packaging which does not have the Amazon smile and other markings is permitted.

 

 

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Re: Does anyone here know about QTrack? Having problems.


@tobaccocardyahoo wrote:

Retail arbitrage is not banned on Ebay. Using another retailer to drop ship is banned if the drop shipment can be identified as sourced from a retailer.


That's what retail arbitrage IS. That is not drop shipping. To be a drop shipper here you need a contracted wholesaler who will handle the orders from you and collect a payment from you at shipping time.

 


@tobaccocardyahoo wrote:

An Amazon shipment using their Multi-Channel Fulfillment in packaging which does not have the Amazon smile and other markings is permitted.


An Ebay seller CAN use Amazon fulfillment if it's his own items that they are storing and shipping for him. I know it's kind of a fine distinction but it is there. 

Message 6 of 32
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Re: Does anyone here know about QTrack? Having problems.

Retail arbitrage is not banned on Ebay. Using another retailer to drop ship is banned if the drop shipment can be identified as sourced from a retailer. An Amazon shipment in Amazon packaging is not permitted. An Amazon shipment using their Multi-Channel Fulfillment in packaging which does not have the Amazon smile and other markings is permitted.

 

     Sorry, my misunderstanding of what retail arbitrage is. I get items through the FBA or FBM that are in Amazon packages all the time. 

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Re: Does anyone here know about QTrack? Having problems.

@tobaccocardyahoo wrote:

Retail arbitrage is not banned on Ebay. Using another retailer to drop ship is banned if the drop shipment can be identified as sourced from a retailer.

That's what retail arbitrage IS. That is not drop shipping. To be a drop shipper here you need a contracted wholesaler who will handle the orders from you and collect a payment from you at shipping time.

 

     This is more along the lines of what I had interpreted retail arbitrage and drop shipping to mean. 

 

@tobaccocardyahoo wrote:

An Amazon shipment using their Multi-Channel Fulfillment in packaging which does not have the Amazon smile and other markings is permitted.

An Ebay seller CAN use Amazon fulfillment if it's his own items that they are storing and shipping for him. I know it's kind of a fine distinction but it is there. 

 

     The FBA and FBM models Amazon, and others have setup, are making it difficult for eBay to specifically tell when someone is drop shipping and when someone is doing retail arbitrage. Recent Amazon report indicate that about 40% of their shipments are through FBA or FBM agreements and that number is rapidly increasing. While I don't use the program, not that big of a seller, I can see a number of advantages to it for both the buyer and the seller in the wake of rising shipping costs, packing materials, handling time............. 

     However, looking at the OP's situation this does not look like an FBA type of order but without additional information it's difficult to determine. 

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Re: Does anyone here know about QTrack? Having problems.

I'm also having the same problem. If I don't get the results I want, then I will turn this seller over to the general attorney office for them to investigate this seller.

Message 9 of 32
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Re: Does anyone here know about QTrack? Having problems.

Having the exact same problem. Tracking number said it was in Florida one day here in Texas in lest than 24 hours the next day. Also item was delivered on Sunday 22 of December 2024. Today is Tuesday December 24 still have not received. Contacted seller told me to check with neighbors and family.  I told them i live in a apartment complex we have boxes with keys also have a camera in my window with a complete view of the mailbox. Requested I wait another 24 hours. That's all they are getting will request a refund if package come will return it. And get item from another seller not using QT..

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Re: Does anyone here know about QTrack? Having problems.


@alfem wrote:

I'm also having the same problem. If I don't get the results I want, then I will turn this seller over to the general attorney office for them to investigate this seller.


You mean Attorney General and the odds of them actually doing something about that are just plain zero.

 

Give us some more detail about what exactly has happened in your case and people here can make some recommendations for you.

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Re: Does anyone here know about QTrack? Having problems.


@lyled-45 wrote:

Having the exact same problem. Tracking number said it was in Florida one day here in Texas in lest than 24 hours the next day. Also item was delivered on Sunday 22 of December 2024. Today is Tuesday December 24 still have not received. Contacted seller told me to check with neighbors and family.  I told them i live in a apartment complex we have boxes with keys also have a camera in my window with a complete view of the mailbox. Requested I wait another 24 hours. That's all they are getting will request a refund if package come will return it. And get item from another seller not using QT..


 

The last seller to leave you feedback is another Amazon dropshipper.

Have a great day.
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Re: Does anyone here know about QTrack? Having problems.


@kensgiftshop wrote:

@lyled-45 wrote:

Having the exact same problem. Tracking number said it was in Florida one day here in Texas in lest than 24 hours the next day. Also item was delivered on Sunday 22 of December 2024. Today is Tuesday December 24 still have not received. Contacted seller told me to check with neighbors and family.  I told them i live in a apartment complex we have boxes with keys also have a camera in my window with a complete view of the mailbox. Requested I wait another 24 hours. That's all they are getting will request a refund if package come will return it. And get item from another seller not using QT..


The last seller to leave you feedback is another Amazon dropshipper.


Are you sure about that? That seller feedback is full of raves about how good their packaging is. That does not sound like Amazon in the least. 

 

Could they be doing a Fulfilled By Amazon deal where Amazon stocks their pre-packed merchandise (packed by the seller) and just ships it out on command?

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Re: Does anyone here know about QTrack? Having problems.

DELIVERED
Today at 5:32am
Puroast Low Acid Ground Coffee, Premium Bourbon Pecan, High Antioxidant, 0.75 lb
KINSTON, NC

Delivered by Other (No Carrier Match) on Mon, Jan 6.

 

Shipped to you

Sun, Jan 5


Out for delivery

 


Delivered

Mon, Jan 6

Shipment history

  1. qtrack: QTTWT4155561799EZ
Message 14 of 32
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Re: Does anyone here know about QTrack? Having problems.

i had the same problem. i never received my item and it was qtrack that they used as a carrier and they are not to be trusted, bottom line is i never received my item and ebay declined my request and i lost my money and my item. GREAT CARRIER!!!!! EBAY IS NOT WHAT THEY SEEM!!!! Switching to AMAZON!!! EBAY CAN KISS THE SUNNY SIDE!!!! VERY FRUSTRATED AND **bleep**!!!!!!

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