Check out issues

[kridua-37]

I have been trying to purchase a PS 5 for the past few days.... every time I have an issue checking out with a credit card.  Says unable to process.... check info or try another card.  I have tried 4 different cards all with enough funds with the same issue.  Any suggestions would be appreciated!!

[rebell45]

You can try adding the item to your shopping cart and then requesting an invoice from the seller.

I suspect, however, that the problem isn't with your card, but the fact that you are a new buyer trying to buy a high value high fraud risk item. As a new buyer, eBay can sometimes limit how much you can purchase until you have a proven track record. You can go to this page and find out more, including how to get you limits raised.

https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012&st=12...

[akweer-0]

You have to get visa master cards to pay online.

[rebell45]

American Express and Discover work too. 🤔

[mudshark61369]

@kridua-37,

Because you are a brand new member you have spending/quantity limits on your account.  If you have placed bids on items those bids count towards a rolling Open Transaction limit of 4 or 5 Bids, Offers, items not yet paid for, that you can have at any one given time, until the limit is removed.  That info is not given in the link below

https://www.ebay.com/help/buying/buying-limits/buying-restrictions?id=4012

If you were trying to use Buy It Now (BIN) and could not check out there is a suggestion in the link below to add one of your cards to your ebay account. 

This is done best by logging in the classic way not through the app. 

• Go to your my ebay page click on the Account button.
• Select Personal information.
• Scroll down to Payment Options, click on edit.
• Then add your card information in that field. 

If you signed up for a PayPal account link it to your ebay account. Info below

https://www.ebay.com/help/buying/paying/paypal-issues-setup?id=4033

Once you do that, at checkout select the PayPal button, and you will be directed to login to your PayPal account to make payment.

Good Luck.