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Canceled Order

I canceled an order with a seller and received a credit, but then i was charged again.  I contacted the seller and he said Ebay has to correct it.  He couldn't.  Should i just take it up with my bank or how do i get help from Ebay??

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Canceled Order

Did you get a message from ebay that you have been 'refunded'? Is the 'charge again' the credit card you used, which would take days to show the refund? (1st they would show a 'charge' which would be 'pending' and then it would be shown again in the  'done, processed etc. column.

 

Also note- buyers cannot cancel orders, they can 'ask' a seller to do it- did you ask the seller to cancel? 

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