@gems-4-me wrote:I have tried several days to open a case
and each time it takes me to a page with this message
Sorry, our system is temporarily unavailable.
You've been on eBay for over 23 years @gems-4-me and you know
- you should be able to open an Item Not Received refund request right after the latest estimated delivery due date.
But no longer -- you cannot start an INRRR after the LEDDD:
@divwido wrote here:Delivery date is the 17th, today is the 19th.
There is note that eBay shows that the item is never ever coming and is lost forever.
The seller is too stupid to respond to me.
Why can I not open a dispute to get my money back?
Instead, you must now start the Item Not Received case right after payment -- before the item has shipped:
@popblox wrote:Buyer purchased an item yesterday evening, messaged me 3 times in the middle of the night, then opened an INR for that same item at 9 a.m. this morning.
See here.
@ise710 wrote:
@gems-4-me wrote:I have tried several days to open a case
and each time it takes me to a page with this message
Sorry, our system is temporarily unavailable.
You've been on eBay for over 23 years @gems-4-me and you know
- you should be able to open an Item Not Received refund request right after the latest estimated delivery due date.
But no longer -- you cannot start an INRRR after the LEDDD:
@divwido wrote here:Delivery date is the 17th, today is the 19th.
There is note that eBay shows that the item is never ever coming and is lost forever.
The seller is too stupid to respond to me.
Why can I not open a dispute to get my money back?
Instead, you must now start the Item Not Received case right after payment -- before the item has shipped:
@popblox wrote:Buyer purchased an item yesterday evening, messaged me 3 times in the middle of the night, then opened an INR for that same item at 9 a.m. this morning.
See here.
No. Just no. One community post about someone starting a case before the last delivery date doesn't override eBay's MBG policies. If you can't offer advice that's correct, perhaps you shouldn't answer at all.
@gems-4-me wrote:
@kathiec wrote:If you can't offer advice that's correct, perhaps you shouldn't answer at all.
I have no idea what your explanation is. The seller never gave any shipping information after I paid.
I continued to ask for shipping confirmation and none was given after waiting for almost 10 days I tried filing a claim and it will not.
We have a rude of tongue for the latest estimated delivery date if the apple doesn't fall from the tree.
That means one second past that date, we can start an Item Not Received refund request on eBay.
@ise710 wrote:
@gems-4-me wrote:
@kathiec wrote:If you can't offer advice that's correct, perhaps you shouldn't answer at all.
I have no idea what your explanation is. The seller never gave any shipping information after I paid.
I continued to ask for shipping confirmation and none was given after waiting for almost 10 days I tried filing a claim and it will not.
We have a rude of tongue for the latest estimated delivery date if the apple doesn't fall from the tree.
That means one second past that date, we can start an Item Not Received refund request on eBay.
No, it means that on the rare occasion when there is not a estimated delivery date range specified in the listing eBay uses the 7 days from payment date figure. Since the vast majority of listings have estimated delivery dates, your example applies once in a blue moon. And no, if the listing shows a last estimated delivery date that's more than 7 days past the payment date you can't open a not received case until one day past the last estimated delivery date shown in the listing.
