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Auto payment now mandatory for AUCTIONS?!?

Tonight I went to bid on an item and I noticed a new message in the "Place you bid" popup. It states:

 

"By selecting Place bid, you authorize eBay to bid up to your max bid and, if you win, charge your bid amount and related costs to your PayPal account. You also agree to eBay's User Agreement and Privacy Notice."

 

If I am reading this correctly, eBay will now automatically charge my PayPal account at the end of the auction. That is, I no longer have a choice how and when I will pay. Whose idea was it to make this change and why did I have to find out this way? I have been a member for 25 years and have thousands of transactions, and when eBay crams this kind of sh&t down my throat without so much as a whisper; yeah, yeah ... they send out new Terms & Conditions all the time, but I never actually expected to be the victim of a corporate EULA, a la South Park's "Cent-I-Pad" episode. I'm furious and wonder how many other people feel the same way?

 

- Brian 

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Re: Auto payment now mandatory for AUCTIONS?!?

I just went about my normal daily search for collectibles, with one exception - I chose "auction only". What I found validates my fears - that eBay is moving fast and furious towards all auctions requiring auto pay. I'm lazy, so I stopped clicking "place bid" after opening 20 listings.

 

The count was:

9 auctions requiring auto pay

11 auctions did no require auto pay.

 

All auctions were from unique sellers.

 

Here are a few screen shots for your viewing pleasure ...autoPay.JPGautoPay1.JPGAutoPay2.JPGAutoPay3.JPG

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Re: Auto payment now mandatory for AUCTIONS?!?

Thank you so much for finding and sharing these data.  Very useful, albeit disturbing.  
I just checked a bunch of auctions to see if I would get the funding authorization notice in the popup, but I did not (it wasn't 20 but at least a dozen, just to make sure).  I did this on both of my accounts, and neither appear to be rolled into this change (yet). 

If you have time, would you please do this again, but do it a little bit differently.  Find a couple auctions without the prepay, and check a few of those same sellers' other auctions to see if they're also non-prepay.  Then, find a couple auctions that do have it, and check a few of those sellers' other auctions.  This way we can get a sense of whether it's both buyers and sellers that are being gradually rolled-in.  I've never heard of that before so it would be interesting.  


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Re: Auto payment now mandatory for AUCTIONS?!?

My only real problem with this is the paypal only option part. Our paypal is empty and I don't think Washington Mutual is gonna add any money.

 

But if it's being run like before, there is a three day window for sellers to send an invoice, and/or pay manually with a different source. 

 

Maybe with the 'can't combine BIN' problem the three day deal could be shorten and incorporated. If a BIN was auto paid six hours later, that would work.  

 

Why we like - when this was first tested we had four 'auto paid in three days' auctions over a two month [jan/feb] span. Three paid 'early/manually' - Same time span, had two without auto that never paid. Since last auto pay, four non payers. 

 

I always have said that all 'members' should be in managed payments - Sellers agree to have ebay send money, and if need be, take money from your bank. Buyers should be set up so payment is taken.

 

  Again, other then the PP only part we have no problem with this.

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Re: Auto payment now mandatory for AUCTIONS?!?

Directly commenting on the thread title...

 

YES PLEASE!!!

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Re: Auto payment now mandatory for AUCTIONS?!?


@steve_stuff wrote:

My only real problem with this is the paypal only option part. Our paypal is empty and I don't think Washington Mutual is gonna add any money.

 


In this case "Paypal only" doesn't just mean your regular Paypal account, but whatever you have set as your preferred payment method on Paypal.  So for instance if you have your WaMu debit card in your Paypal Wallet and set it to be your preferred payment method, then when you pay "with Paypal" the funds will be drawn from WaMu via Paypal.  

I believe the same would work if you had a credit card in your Wallet and set that as your preferred method.  

Unfortunately, what DOESN'T work is if you have Paypal Credit and have that set as your preferred method.   I do, and that works just fine for some online merchants but not others, and it's a frustrating learning curve because there's no way to know until you "test it" by trying to pay for something. This is because Paypal Credit does not have an affiliated card or 16-digit number.  I really don't understand why that is the case.  

EDIT: Another thing you can't use .... and this one really blows my mind .... is eBay Available Funds.  You know, if you're also a seller and have money from a recent sale that is available to buy things on eBay.  That works just fine with Buy It Now items, and SOME 'offer' items, if the seller doesn't have their preference set to require pre-pay for offers.  But if they do, and/or if they run auctions and are rolled into this prepay thing for auctions, then no dice paying via Available Funds.  -WHY?  Like what could be more secure than money that is already IN eBay's system? 

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Re: Auto payment now mandatory for AUCTIONS?!?

No, the autopay GARBAGE is back on auctions too. I have not intentionally done auction buys for years nor make offers since early 2023, but it is there on both now. BIN only or seller initiated offers now for me; saves a bunch of money on stuff I DO NOT buy.

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Re: Auto payment now mandatory for AUCTIONS?!?


@transamcc wrote:

No, the autopay GARBAGE is back on auctions too. I have not intentionally done auction buys for years nor make offers since early 2023, but it is there on both now. BIN only or seller initiated offers now for me; saves a bunch of money on stuff I DO NOT buy.


 

@transamcc 

Are you saying that no matter what Seller's auction you try to bid on they require your payment method before placing a bid?  I would be interested to know if that is the case with my listings ... 

Regards,
Mr. Lincoln - Community Mentor
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Re: Auto payment now mandatory for AUCTIONS?!?

It is NOT on all auctions yet, just what appears to be many of them. Seller's settings, perhaps??  I quit auctions a long time ago due to the many days'  wait times for them to end. If I am buying, I want it now and find frustration in just waiting for sellers to ship. The autopay option, regardless of the application,  is an insult to honest buyers and needlessly messes up combined shipping, as well as extended hold times by EBAY on my paypal funding source when I do not win. It still can take up to a week after an offer is declined for ebay to release a hold. I use ONLY PayPal 4 online shopping

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Re: Auto payment now mandatory for AUCTIONS?!?


@pjcdn2005 wrote:

@eburtonlab wrote:

Until it came into effect, some buyers had to prepay and some didn't regardless of what the seller had checked off.

 

I think that was because only some buyers were in the test group and were subject to that requirement. It was not until the group was expanded to all users that sellers could be assured that if that box was checked any buyer would be subject to that requirement.


Right.  But according to the i icon in my screenshot, it says that it still is just for select buyers.  It says that same  or both auctions and offers.  


eBay was really lazy on the info box wording for that setting @pjcdn2005 . Early on when auctions were first added a year ago, eBay used the same language that was tied to offers - info box makes it seem like it's for offers, not auctions. This was pointed out but nobody at eBay fixed it. They don't care. So I'd either ignore it or tag an eBay rep on this forum to let them know. Reps on this forum already passed the info on last summer.

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Re: Auto payment now mandatory for AUCTIONS?!?


@gurlcat wrote:

EDIT: Another thing you can't use .... and this one really blows my mind .... is eBay Available Funds.  You know, if you're also a seller and have money from a recent sale that is available to buy things on eBay.  That works just fine with Buy It Now items, and SOME 'offer' items, if the seller doesn't have their preference set to require pre-pay for offers.  But if they do, and/or if they run auctions and are rolled into this prepay thing for auctions, then no dice paying via Available Funds.  -WHY?  Like what could be more secure than money that is already IN eBay's system? 

Not at all surprising to me @gurlcat because technically you can withdraw those funds at any time, including seconds after placing your bid. In order for eBay to allow the use of available funds for auto-pay auctions, they would have to program the system to put those funds in a separate bucket so they couldn't be touched. That gets a bit complicated and expensive, though it can be done. I assume, if tons of shoppers use available funds for auctions currently, then eBay would see the expense as worth it and build out that feature down the line. If use is low then eBay probably won't change that aspect and you'll have to use a different funding source for auto-pay auctions.

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Re: Auto payment now mandatory for AUCTIONS?!?

That makes sense, but isn't it true of potentially any payment method?  Like if I place a bid on an auction with my bank card but then spend on other things with the bank card, leaving less than my bid so there won't be enough there if I win?  

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Re: Auto payment now mandatory for AUCTIONS?!?


@transamcc wrote:

It is NOT on all auctions yet, just what appears to be many of them. Seller's settings, perhaps??  I quit auctions a long time ago due to the many days'  wait times for them to end. If I am buying, I want it now and find frustration in just waiting for sellers to ship. The autopay option, regardless of the application,  is an insult to honest buyers and needlessly messes up combined shipping, as well as extended hold times by EBAY on my paypal funding source when I do not win. It still can take up to a week after an offer is declined for ebay to release a hold. I use ONLY PayPal 4 online shopping


@transamcc 

My sincere thanks for the reply and thanks for confirming you do not see it on all auctions.  eBay had added the Auto-pay feature to my account when it first rolled out, I only learned that because a customer told me they refused to bid on one of my auctions because of it ... keep in mind eBay did NOT advise Sellers when that function was added to their account AND the default was that it was turned ON.  I immediately turned if off.  Then they turned it back ON shortly after that ... I turned it OFF again.  Then they dropped it for Auctions.  So your post made me wonder if they turned it ON for all Sellers regardless of their preference.

So today, and as the result of this thread and your specific post, I just checked my account and sure enough, eBay has ADDED it back to my account but it is turned OFF thankfully because I sell a lot auction style.   

It is just as frustrating for honest Sellers as it is for honest Buyers. 

Regards,
Mr. Lincoln - Community Mentor
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Re: Auto payment now mandatory for AUCTIONS?!?

I just checked my preferences, and indeed the "option" is there again, just like you said.  Also like you, mine was not defaulted to 'on'.  

Screen Shot 2024-06-03 at 8.10.36 AM.png

But I am not consoled by that one bit, and I don't believe for one second that every buyer who wanted to bid on my auction that ended last night was able to do so with no prepay requirement.  

I know my main category very well, and I know how much to expect from auctions of it when I put together a collection lot.  -No, I don't know the exact dollar amount each will fetch; if I did I would make it BIN.  But I know from much experience including experiments that these lots are one of those rare things that actually do tend to fetch more at auction than I could get as BIN's, and they do so in only 7 days, as opposed to weeks of waiting, marking down, sending offers, etc.  The way I photograph, title and describe them, the precise ratio of clarity and mystery creates a frenzy among certain kinds of buyers.  It has worked so well up to this point, that HALF of my annual income has tended to come from them, despite running only 1 or 2 per week, and despite occasional spikes in BIN profits from highly valuable individual pieces I happened to acquire cheaply (in other words, a totally unreliable income source).  

What WAS reliable was running 1 or 2 of these auctions every week, Sunday to Sunday, and not only did they provide consistent weekly income of $2-400, they also got eyes on my BIN items, and they got them ALMOST FREE, because of Promoted Listings Express.  Now that's over, so not only do I have to promote my auctions at PLS rates, when they draw eyes to my BIN's, a lot more of them are now "sold via promotion" because of .... F, I can't remember the stupid word, "echo" effect or something like that, I am too upset to care right now.  

I KNOW that the lot that closed last night should have been one of my best in a long time, a bare minimum of $200 all by itself because it was extra large and included some very desirable pieces .... $250 wouldn't have been surprising, and $300 wouldn't have been shocking.  And it was getting all the views and watcher counts that it should have, especially the final 2 days, just like normal.  I remember it getting a bid for $89 a few hours before closing, and I checked to see that it had 49 watchers!  49!   And I don't need to hear anything about watchers not meaning anything -they do when it comes to auctions. 

Or at least ... they did.  

I got busy on some other tasks and forgot about the auction, until hours later when I heard the 'CHING' sound on my phone.  -Something sold, but what?  Did someone accept one of those offers I sent on BIN's earlier?  Did someone buy one of the new BIN's I listed in the past couple days?  Then I looked at the clock, and remembered (with fearful adrenaline) that it was the time for that auction to close .... but I had not heard any 'bid' sounds for hours.  Surely there were ones I just didn't hear because I was in another room, SURELY.   I picked up the phone and there was the window, congratulating me on my auction selling for $89!  I opened the listing to find that it had ONLY 7 BIDDERS!  

There is NO effing way some would-be bidders, namely snipers, weren't prepay-walled, NO WAY.   And of course, the winner did view the listing via PLS promotion, so almost $6 will come out of it, instead of the PLE $1.49-$1.99 that would have a few weeks ago.  

I don't know what to do now.  I am seriously panicking.  

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Re: Auto payment now mandatory for AUCTIONS?!?

@gurlcat 

 

My auction sales dropped by 18.3% in the past month.

 

Until now I had no idea there was a preference that blocked bidders who do not provide a payment method.

 

I just checked my Buyer Management page and found the option, which I have never seen before.

 

And it was checked ON.

 

The box for Offers was checked ON as well -- although that one I may have done myself. 

 

But I know I did not authorize the buyer requirement for auctions.

 

I owe you one for making me aware of this.

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There is NO effing way some would-be bidders, namely snipers, weren't prepay-walled, NO WAY.   And of course, the winner did view the listing via PLS promotion, so almost $6 will come out of it, instead of the PLE $1.49-$1.99 that would have a few weeks ago.  

I don't know what to do now.  I am seriously panicking.  

If bidders were using sniping software -- which many do --  I can't see how they weren't blocked.   Since the pre-payment option was checked on my Buyer Management page (without my knowledge), I'm now wondering how many snipes were automatically turned away from my underwhelming auctions this past weekend.

 

What eBay should do instead is make all bidders register a payment method, then automatically deduct the payment once they win the auction

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