eBay

tash0011 · ‎09-18-2017

I bought a phone about 2 weeks ago. The phone was listed as "new, unopened." First thing that I noticed was that this was not the case. It came in the original box but it was open and the phone had a screen protector on both sides. The backside looked as if the screen protector was cracked. At first I thought it was a nice little bonus but I've had nothing but problems with this phone. I contacted the seller, waited a week and got no reply. I had the phone looked at and a part was damaged and needed to be replaced (without that part replaced I had no internet acess at all and need it for when I'm working). I paid another $211.73 to have this fixed (original phone was $275 and change). The last straw with this phone is that when I went to replace the back screen protector I deiscovered that it wasn't the screen protector but the phone itself that was cracked and the screen protector was just over it. The seller finally got back to me and wants me to ship the phone back before refunding me. The problem is I already put another $211.73 into this phone and I don't think I should have to send it back. If I didn't spend more on it, then no problem. I travel a lot for work, I cannot be without a phone. If I send it back I'm still down the extra $211.73. I think at the least I should be refunded that amount at the least (I have a reciept for the repair that I can also provide a copy of), if not the full amount because this phone was falsely advertised.

tash0011 · ‎09-18-2017

I wanted the same phone that I had before which is an older model that my carrier no longer carries.

@emerald1830 wrote:
If you had all this time to get the phone fixed, why didn't you just buy a cheap one for the time being? Or better yet, why didn't you just get a new one from your carrier?

I just bought a brand new Samsung with all the bells and whistles for 150. Brand new!

So instead of spending all that money on repairs...that's what you could have done..