eBay

Hi all,   I received a customs tax bill for some porcelain tableware sent from Singapore to Malaysia, even though there is a free trade agreement between both countries (ASEAN Trade in Goods Agreement (ATIGA)).    The total amount of tax levied is 30% (tariff) and 10% (sales tax), which adds up to 40%, not including the miscellaneous administrative charges.   I am fine with paying the sales tax, but I believe the additional tariff has been mistakenly applied. It's quite a large amount, and honestly feels unfair given the free trade agreement.   Is there anything I can do about this?   ... View more

I am currently very unhappy, because I have wasted a lot of time on this matter with no outcome, after messaging a seller for the past 3 months regarding a faulty item received and being constantly told that they will help me, I now realise that they have just been stalling me in the hope that I will give up. It is now too late to be able to access the details of the transaction so it would be my word against theirs. I even agreed to a 50% refund along the way, but it did not happen. I have a record of all my messaging and have complied by being courteous, even though it was difficult at times. The eBay system seems to allow these unethical sellers to continue to trade this way without penalty.  This has changed my continued confidence with eBay in future, because online purchasing options have become very competitive now. ... View more

Bought 10kg bath salts. The seller messaged to say there has been a mistake on his end and the item should have been 1.5kg and this is what I will receive. Same price at $30. What are my options? I've asked for a full refund. ... View more

i bought a ebay gift card from seven eleven on march 10 2021 . Come to find out the card was used on march 9 2021 . Seven eleven told me to contact ebay. Ebay is telling me the card was used on the 9th. I have my store recite stating I purchased it on the 10th. How can I get my money back ? ... View more

Hello, I recently purchased a yeti roadie 24, seller had more than one and he was selling them fast. I checked it’s feedback and showed several yeti products sold within 1 month. Only one negative feedback claiming it was scam. The seller replied with a tracking number, so I thought it was safe to purchase from him. The seller took like 4 days to mark the item as shipped without tracking number. I waited a couple days and messaged him asking for shipping details. Of course, no response from the seller. I also found the original pictures this seller used to sell his yeti items, he used other sellers pictures from eBay... Today is the expected delivery date, but I have the feeling I will not receive the item. My question is, if I open a case for item not received and the seller provides a tracking number showing something was delivered to my zip code (he has my address, so he could have sent something to anyone in my zip code) eBay will close the case in his favor. But what if I open a case for “item received is not as described”? Do I have a chance to get my money back? If the seller accepts my “return” but I don’t have a return address (because I didn’t receive anything of course), what can I do? Does the seller has to respond with a shipping label? Please help!! 😭 ... View more

A seller want me to pay them using eBay gift cards?She says her account is overloaded from selling to many iPhones .  She will contact EBay   and EBay will send me an email letting me know if I am approved to purchase one. Is this legit? ... View more

I want to know, does ebay fee vary from product to product? That ... View more

hello i am a buyer and i have a item or two that are enrute to me but due to covid shipping will be dellayed by quite a bit.   is there any way to extend the money back garantee to 60 days total after the last shipping date Eta? here is the qoute i am having a issue with. «If an item hasn’t arrived or isn’t as described, go to My eBay, select the item in your purchase history, and reach out to your seller within 30 days after the latest estimated delivery date.»   i dont want to screw over the seller with a item arriving late due to covid shipping. so is there a way to arrange this where if both me and the seller agrees to wait for another 30 days after the latest arrival eta before ebay steps in?   i am also going note that last time the tiem was moving on the postal tracker was 13 days ago. and it said «Processing of international mail, Forwarded to the carrier»   anyone got any experiances or information that might be usefull in this case? ... View more

I purchased a new gpu from a seller and made sure that they weren’t scamming me. Asked all the questions and sure enough they seemed legit. Paid and bought it.  The item has shipped and is so far on its way to me but I had a slight suspicion something was off so I went back to their storefront and low and behold, they had the same item with the same photos and descriptions and price tag up on their page.  I am now freaking out as I’m starting to wonder if I paid a lot of money to get a fake gpu and am wondering if I should message the seller about it or wait to see if I actually get my item and go from there.  ... View more

Hi Ebay-ers, I have a concern, today March 5, 2021, I bought a driver side mirror for my car desperate tired and stressed I bought one at a good price, what I failed to realize is the seller said local pick up only, as a buyer thinking they were going to ship it and have it be picked up locally where I live, when in reality they meant local pick up where they are from, I immediately canceled 15mins later. Will I get my money back? I spent 42$ What if they don’t agree to cancel I’m so sad. Help?  ... View more

I have seen a post concerning me. Is it true that Ebay may discontinue selling Dr. Seuss books? Because it offends some? If this is true I will close my account. I do not believe in following a culture that dislikes something and wants it banned or taken off shelves because it offends them. It's a children's book for goodness sake.  Please fall prey to this. Thank you Linda C. ... View more

I just made an ebay account a couple weeks ago cuse i found some cool stuff i wanted (discontinued toys) that i could only find on ebay so i go to pay for said items with my gift cards and it says error check payment method so i contacted customer service and they said my funds were on the cards but ebay had put a freeze on them for what reason i do not know because customer service does not tell me it tells me to send proof of purchase so after I send pictures of receipts and the cards and user name everything that should be enough proof right? Wrong after 5 days of waiting i get a reply from Ebay investigation saying I have insufficient proof. So my questions are does anybody know why they have gift cards that can't be used? Or how to get my money back? ... View more

Hello, What is the meaning of the watchlist Thank You ... View more

Is it normal or suspicious if a seller’s item says ships from New Jersey. But then when I went to their page it showed their location is Germany. First time I’ve seen this. Possible scam? ... View more

I am a top rated seller. I strive to keep customers satisfied with every purchase. I want buyers to bid with confidence. Honesty & trust is very important. I take great pride in the items I sell. I'm also a buyer. I assumed that if the item I want to buy is from a "TOP RATED" seller it would be a seller I could trust, Well I was WRONG. For instance I saw something I wanted to purchase and when I saw the TOP RATED badge I felt confident until I saw his feedback. 7 Negative and 12 neutral ALL being from the past 30 days. Having this badge means absolutely nothing and shows Ebay  can no longer be trusted. There allowing dishonest sellers listing JUNK, giving Ebay a bad rep. I had a return customer who asked me if I ever considered selling on Amazon, he stated he was fed up with Ebay's lack of integrity & closed his account ... View more

ive won several auctions and whenever i score a nice one, the seller sends a refund, and a note saying. 'hes out of stock' i think we all know whats going on here, but there doesnt seem to be any recourse.  ... View more

Wow, yesterday when i check my auctions i was completely  jazzed, i had 18 bids & one of my items was up to 100.00!  this morning i go to check results and Gone.... What happened to the bidders i had winning my item?  No message from ebay, no bidders writing to me asking to remove their bids, mistakenly bid...nothing...What happened?  Im disappointed....maybe someone can clear my over thinking head! ... View more

I placed a bid on a used item and before doing so the item's calculated shipment cost was about ZAR 550. After placing the bid it jumped to ZAR 13000+. How does this get calculated? I had to cancel the bid almost immediately after seeing this because that is an absurd amount considering I can get the same item(Brand new) locally for less than half the of the shipment and import cost. This item was in the UK and I stay in South Africa. ... View more

Hello, I placed an order for something at 7:00 PM. Soon after, the seller “shipped” the item and added a tracking number. The item was shipped so fast and after the post offices had closed, should I be worried?  ... View more

I bought a car part that was defective.The seller says the part has been tested.Do i have 30 days to file and do i have to pay for shipping since he sent it with free shipping?thanks ... View more

I made a big mistake today. I bought a RTX 3070 GPU from a seller for 1000€. But noticed a bit later, after the sale that it's a big change how this is a scamming listing. Since the listing was marked "Seller ships within 40 days after receiving cleared payment" yet he said he has the card in hand. When I said why he can't send it, the answer was that he dose not have it, and dose not know when he will be able to send it. I asked him to cancel the order and my cancellation was denied literary the same moment. So he didn't ship it, he will not ship it, and then he sent me some random picture of a few RTX 3070 GPU as some type of let's call it proof that he has them, the picture is from internet. No proof at all. I am not 100% sure it's a scam since no normal seller would not accept to cancel the order like this literally a few minutes after the sale. Please anyone, I never had this situation. Don't know what to do or how to report him? How can I ask for this to be canceled and get my money back? He has also relisted the item multiple times; https://www.ebay.com/itm/ASUS-ROG-Strix-GeForce-RTX-3070-OC-White-Edition-8GB-GDDR6/164719782076?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2060353.m2749.l2649 ... View more

when we purchase some items in ebay from new sellers, sometimes, they didn't care about customers comfortably and when we contact them, they usually follows careless contact the the buyer! in these cases, how we can genuinely trust about their services? what are the action we can make as a buyer? ... View more

I won an auction last week, paid immediately. Early this morning I asked about a tracking number so I had an idea of when it would be here( I have my daughter watch if I'm at work due to porch pirates).  It wasn't a big deal, I wasn't in a hurry to get it, and said as much. I sent one message only. Within minutes they cancelled and refunded. Never responded to my message, reason given for cancelling was " problem with address ". I have bought and sold on here for years and never had an issue with my address. Were they just mad I asked for a tracking number? They could have just said no. ... View more

  I won an auction by bid, seller messaged on 3rd day of auction end informing me that he will not ship until eBay releases funds to his account.   As I understand it, some sellers have holds on their sales until item is delivered or feedback is left or x amount of days. I replied back informing seller to ship and that his money would be released when I leave feedback upon receipt of item, but no word back from him, so, what options do I have? ... View more

Hi,can anyone help,just recently I keep receiving offers from sellers when I may look at a particular item etc and its really annoying,most of the time I just browse and don't want to buy but now it seems every time I look at something an offer seems to pop up in messages,does anyone know if I can turn these offers off? ... View more

hello when I bid to an auction,e bay doesn't allow me to bid another item until that bid over bid or end of the auction.i need to bid more.what can I do for that??? thank you. ... View more

Not sure if there's a particular place to 'report' this activity or if it's even possible...not the first time this has happened to me either. I placed a bid on an item that had a fairly long auction length. It sat for over a week with just my bid. The day before it ended I was outbid by a user with zero feedback and no other bid history. I was unable to see the user's join date because of the anonymity but suspect it was pretty much that day. Having seen this happen more rampantly and blatantly in the past, I decided to stick it to the seller and their suspected fake 'bid boosting' account by not bidding. The auction ended, Mr. zero feedback won it, and of course the same item showed up this morning on the seller's account for auction again. It bothers me because the seller has a fairly good sized feedback rating at 100% positive. Is there any way to bring this suspected activity to eBay's attention? Or is it just caveat emptor?  Thank you ... View more

Hey    So I wanted an item and it was taking a long time to ship. I've never had any issues with receiving an item at my apartment before, and so I just decided to let it be. I get an email, and find out that my package "was delivered" but it was delivered back to the seller. So I go to look at the tracking history, and it turns out that while I was busy with you know-life-this package sat at the post office in my town for almost a week and then was sent back, supposedly because I refused it.    So I tried to contact the seller about it, through various channels, because I would very much like the item even if I have to pay shipping again. Instead of replying they send it straight to ebay's center who says I don't get a refund (I didn't ask for a refund) and the case is closed. And then I find out they blocked me.    Is there any grounds here for me to appeal this? This is literally the first time I have had any issue with a purchase from ebay.  I recognize that if I had been watching the tracking number like a hawk I might not have had this issue, but it is odd to me that the package was held in the first place.  ... View more

How do I cancel a bid on my listings? I realized that one of the bidders on 3 of my listings is someone who I had a horrible experience with in the past so I added him to my blocked bidders list. My problem is he's currently leading on one of my auctions. He screwed me over a few years ago and I will not sell to him. What can I do? ... View more