return request cancel

[smokine]

I cannot figure out how to cancel a return request.  I had an issue with a product and returned it.  I asked for the item to be replaced which they agreed to.  How do i cancel the request being they are returning to me rather than refunding?

thanks for any help

smokine

[wooden_flower]

You should be able to cancel through the request - 

1. Go to your Purchases and find the item.
2. From the More actions dropdown menu, select See request details and then Close your request.
3. Select your reason for closing the return from the dropdown, and add details if you want to.
4. Select Confirm.

If you had already asked eBay to step in, you'll see 'case' rather than 'request'. You can still close it if things are resolved.

[smokine]

i am the seller. should i tell the buyer to do this?

[smokine]

actually i got it. thanks