05-10-2023 07:41 AM
hello, i purchased a pair of speakers in working according (according to description) but item arrived faulty with no exterior damage.
Is seller responsible for paying return shipping under "eBay Money Back Guarantee."?
. seller doesn't accept returns
. payment via Paypal
. eBay's Global Shipping Program
. return on my own would cost me now almost the total price of transaction
. returning from Canada to UK
Thank you. A.
05-10-2023 07:50 AM
Do not use your funds for the return. Open a Return Request for an ITEM NOT AS DESCRIBED defective. This overrides no-returns. Seller will pay for the return (if he can't send a label, he has to advance funds for you to buy one), if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.