return label message with no return label
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‎07-11-2021 03:44 PM
I've recieved the "print return shipping label" message.
I click on that and it skips to a window that says "you've got a refund" with no button to print a label.
I go to the return details and that only details the purchase.
How do I print a shipping label?
Re: return label message with no return label
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‎07-11-2021 03:48 PM
If you received a full refund, seller doesn't want to pay for its return.
To make sure:
Go to your Purchase history.
Find the item in Returns and cancelled orders.
Select View return details.
Choose See label.
If no label you do not have to return it.
Re: return label message with no return label
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‎07-11-2021 03:50 PM
Typically when you receive a refund without a return it means the seller does not want the item back. Once a refund is issued the "Print shipping label" option is removed.