purchased auto part , received wrong part, requested return refund. Seller says label was not

[rosielof_0]

generated. Ebay help says contact seller. But to no avail. What do i do now?

[lady_madonna · Accepted solution]

@rosielof_0 

You will need to ask Ebay to step in to help you.

1. Find the item in your Purchases.
2. Select  See return details (if you're trying to return an item).
3. Select Ask eBay to step in and help.
4. Select a reason from the dropdown menu, then select Confirm.

[rosielof_0]

I want a return label so as to refund. Seller says your company will not issue a return label