no recieved item

[948special]

When item  was 'delivered' (USPS tracking) ,however was not found  in my mailbox  and item was not recieved...only possibly was stolen from my  mailbox... do  I  have any do to have  any process  to get   refund or  ?????????????????

[eburtonlab]

Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.

Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.

Good advice for dealing with false tracking can be found in the marked solution to this thread:

https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...

What kind of feedback does your seller have?

You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.

[lady_madonna]

@948special 

Neither the seller nor Ebay is responsible for whatever happens after the item is delivered.

[948special]

 USPS   say would call  me back  after   asking  employee(mailman) 

 confirms  delivery... no call back.

[948special]

if  Ebay   cant help  further , I guess  I could make a   police report? .... ( stolen from mailbox ) ?